Refund Representative - Santa Ana, CA ONSITE

Kpc Global Medical Centers Inc.; Santa Ana (CA); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

KPC Global Medical Centers Inc. in Santa Ana, CA is seeking a Rev Cycle/CBO specialist responsible for refund and credit balance research under direct supervision. This full-time, fully onsite role requires attention to detail and interaction with insurance and patients.

Responsibilities include processing refund requests, reviewing the credit balance worklist, handling incoming inquiries, and maintaining AR balances according to facility policies; healthcare experience is preferred.

Competenze

• Minimum of 2 years’ experience required.
• Healthcare experience preferred.

Mansioni

• Maintains established policies and procedures, objectives, quality assurance program and safety standards.
• Reviews and works credit balance worklist on a daily basis, requesting adjustments or preparing refund requests as indicated by review.
• Prepares refund request on proper forms and submits refund requests for approval.
• Process incoming written requests for refunds received from insurance companies.
• Handles incoming telephone calls regarding refund requests from patients and/or insurance companies.
• Receives patients that visit the business office regarding refunds.
• Process Unidentified Cash accounts as assigned by supervisor. This includes research, preparing refunds, logging, and balancing all transactions taken in UID account.
• Maintains credit balance AR at acceptable levels per facility BOPM.
• Performs other related duties as assigned or requested.

Conoscenze

Attention to detail

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Rev Cycle/CBO Full Time KPCGM- Hosp Account 2, Santa Ana, CA, US

Salary Range: $23.25 To $37.70 Hourly

*THIS IS A FULLY ONSITE POSITON*

SUMMARY

Under direct supervision, is responsible for refund/credit balance research.

REQUIREMENTS

RESPONSIBILITIES AND DUTIES:

• Maintains established policies and procedures, objectives, quality assurance program and safety standards.
• Reviews and works credit balance worklist on a daily basis, requesting adjustments or preparing refund requests as indicated by review.
• Prepares refund request on proper forms and submits refund requests for approval.
• Process incoming written requests for refunds received from insurance companies.
• Handles incoming telephone calls regarding refund requests from patients and/or insurance companies.
• Receives patients that visit the business office regarding refunds.
• Process Unidentified Cash accounts as assigned by supervisor. This includes research, preparing refunds, logging, and balancing all transactions taken in UID account.
• Maintains credit balance AR at acceptable levels per facility BOPM.
• Performs other related duties as assigned or requested.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Minimum of 2 years’ experience required
• Healthcare experience preferred.

SKILLS AND ABILITIES

• Strong attention to detail

PHYSICAL REQUIREMENTS:

• Body Positions: Sitting and standing for prolonged periods.
• Body Movements: Arm and hand dexterity.
• Body Senses: Must have command of close and distant sight, color perception and hearing.
• Strength: Ability to lift and move up to 25-pounds.