Refund Recovery Specialist – Government Claims (Onsite)

EPITEC; Chicago (IL); On-site; USD 30,000 - 39,000; Full time

Job summary

EPITEC is seeking a Government Refund Specialist in Chicago, IL for a 1-year, onsite contract. The role focuses on researching, analyzing, and resolving claim overpayments and open AR, ensuring funds are accurately applied and reconciled, while delivering excellent customer service to providers and members.

The specialist will review claims, imaging, and financial systems, process refund requests, and perform manual adjustments to support the recovery process.

Qualifications

• Experience researching and resolving AR/payable issues.
• Ability to interpret financial reports, claims data, and supporting documentation.
• Proficient in navigating multiple systems, including claims, imaging, and financial applications.
• Strong analytical and problem-solving skills.
• High attention to detail and commitment to accuracy.

Responsibilities

• Research and resolve claim overpayments and AR inventory.
• Review claims, imaging, and financial reports to verify fund availability and accuracy.
• Investigate and process refund requests received through written correspondence.
• Perform manual adjustments to support refund and recovery activities.
• Research provider and member AR and payable discrepancies.
• Analyze outstanding balances and take action for timely resolution.
• Conduct reconciliations, research, and other special projects.

Skills

Analytical skills

Attention to detail

Communication with providers/members

Multisystem navigation

Tools

Claims system navigation

Imaging system

Financial applications

Job description

EPITEC is seeking a Government Refund Specialist in Chicago, IL for a 1-year, onsite contract. The role focuses on researching, analyzing, and resolving claim overpayments and open AR, ensuring funds are accurately applied and reconciled, while delivering excellent customer service to providers and members.

The specialist will review claims, imaging, and financial systems, process refund requests, and perform manual adjustments to support the recovery process.