Bilingual Case Manager - (English/Spanish)

Bethany Christian Services; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Generous time off

Education reimbursement

Employee assistance program

Long-term disability

Group term life insurance

Job summary

Bethany Christian Services in Indianapolis, Indiana, seeks a qualified social services professional to support foster care and refugee families. The role requires a Bachelor’s degree in Behavioral Sciences or a related field, bilingual English/Spanish preferred, and strong clinical, crisis intervention, and confidentiality skills to guide families through services and documentation.

The candidate will work with youth and foster families, coordinate with medical, educational, and community

Qualifications

• Bachelor’s degree in Behavioral Sciences, Human Services, or a related field.
• Child welfare and/or case management experience preferred.
• Broad knowledge of basic social work principles and methods.
• Bilingual English and Spanish preferred.
• Mature judgment and cultural sensitivity for refugee populations.
• Excellent verbal and written communication skills.
• Clinical, therapeutic, and crisis intervention skills.
• Ability to work independently with high confidentiality.
• Must pass medical examinations and immunization requirements.
• Valid driver's license with at least 3 years of driving experience in the U.S.

Responsibilities

• Complete trauma-focused intake and orient youth to the agency and foster home.
• Ensure youth receive mandatory medical, mental health, educational, and supportive services.
• Maintain accurate records and reporting for foster children in care.
• Lead treatment teams and participate in weekly staff meetings.
• Provide education and support to foster parents and coordinate with education staff.
• Attend required court hearings and accompany clients as needed.
• Coordinate transportation and refer community resources as needed.
• Adhere to agency, state, and federal regulatory requirements.

Skills

Bilingual English and Spanish

Verbal and written communication

Crisis intervention

Confidentiality

Team collaboration

Education

Bachelor's degree in Behavioral Sciences, Human Services, or a Social Services field

Tools

Microsoft Office Suite

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

How Your Role Makes a Difference

• Complete trauma-focused initial intake assessment within 24 hours of arrival and ensure youth feel safe and are well orientated to the agency and foster home;
• Ensure that all assigned youth receive mandatory services while in care to include but not limited to mental health, medical, recreational, educational, and other supportive services in accordance with the time expectations of the program;
• Maintain accurate, and current information on foster children in care, while ensuring program and Bethany’s internal documentation practices and reporting requirements are met;
• Effectively lead the treatment team in conjunction with the youth’s therapist;
• Actively participate in weekly staff meetings with the treatment team and stakeholders;
• Attend, facilitate, and assist with providing on-going education and support services to foster parents;
• Attend weekly meetings with supervisor to consult on cases, to review case plan and direction and to evaluate client participation and progress;
• Co-lead education group sessions in conjunction with educational staff;
• Assist the licensing team in ensuring foster families are well trained and equipped to support the Refugee and Immigrant Children in their home;
• Schedule meetings with foster parents and foster children in the foster home on at least a monthly basis and address any concerns in service delivery;
• Translate both written and verbal communication for program clientele and staff, if bilingual;
• Maintain effective communication with community agencies or individuals involved in service provision;
• Attend internal and external training and apply newly gained knowledge in providing services;
• Attend and prepare for required court hearings (if applicable);
• Transport clients on an as needed basis;
• Keep abreast of community resources and refer families for support, as needed;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s level degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college;
• Child welfare and/or case management experience is strongly preferred;
• Must have a broad knowledge of basic principles, concepts, and methodology of social work as acquired through a Bachelor’s level degree;
• Bilingual English and Spanish, prior experience working with refugee and/or immigrant populations preferred;
• Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees;
• Excellent verbal and written communication skills;
• Demonstrated clinical, therapeutic, and crisis intervention skills;
• Ability to work independently and exercise a high level of confidentiality;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Exhibit integrity and good moral character to provide appropriate care;
• Possess the relevant experience and/or qualifications to work with these clients and clients with special needs; and, be properly trained and licensed, as necessary;
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route:
• TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.
Results of medical examination (as required by State Licensing, including results of TB tests and immunization records);
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance(medical,dental,andvision)
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employerpaidlong-termdisabilityandgroup termlifeinsurance