Refugee Cultural and Community Liaison - St. Petersburg

Gulf Coast JFCS; Saint Petersburg (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a compassionate Refugee Cultural and Community Liaison to facilitate mental health and psychosocial support services for trauma-affected refugees. This role involves conducting community outreach, developing individualized service plans, and providing case management to ensure clients receive the necessary support. With a focus on professionalism and strong communication, you will have the opportunity to make a positive impact in the lives of those in need. Join a dedicated team that values diversity and is committed to providing essential services to the community.

Benefits

15 PTO Days annually

13 Paid Holidays

Medical, Dental & Vision insurance

Healthcare Concierge

Financial Wellness Program

Dependent Care Flexible Spending Account

403b Savings Plan with 25% match

Paid Life/AD&D insurance

Training and professional development opportunities

Mileage reimbursement

Qualifications

• 2+ years of relevant experience or a combination of education and life experience.
• Experience working with refugees and immigrants is preferred.

Responsibilities

• Conduct community outreach and education for the STAR Program.
• Develop individualized service plans to promote self-sufficiency.
• Provide case management to enrolled clients.

Skills

Bilingual skills (Spanish/Haitian Creole)

Strong communication skills

Case management

Knowledge of community resources

Ability to handle stressful situations

Education

High school diploma

Bachelor’s degree in social services

Tools

Microsoft Office

Data-tracking systems

Job description

Refugee Cultural and Community Liaison - St. Petersburg

Join to apply for the Refugee Cultural and Community Liaison - St. Petersburg role at Gulf Coast JFCS.

Job Overview

The Refugee Cultural and Community Liaison is a non-exempt position responsible for facilitating culturally appropriate mental health and psychosocial support services to trauma-affected refugees. The role includes conducting community outreach and education for the STAR Program.

Responsibilities

1. Determine the needs for medical, legal, mental health, educational, and social services.
2. Assist clients with enrolling in services aligned with their service plans.
3. Complete necessary forms to enroll eligible clients.
4. Provide orientation to newly enrolled clients.
5. Develop individualized service plans to promote self-sufficiency.
6. Conduct quarterly assessments of service plans.
7. Provide case management to enrolled clients.
8. Assess transportation needs and provide transportation when necessary.
9. Accompany clients to appointments.
10. Maintain case files in accordance with regulations and agency policies.
11. Conduct community outreach and provide trauma-informed mental health first aid.
12. Document financial assistance provided towards client goals.
13. Complete required grant and agency forms.
14. Ensure compliance with grant guidelines and deadlines.
15. Perform additional duties as assigned.

Benefits

• $21.63 per hour
• 15 PTO Days annually
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary insurance options
• Paid Life/AD&D insurance
• Additional programs including Pet, Legal, and Identity Theft
• Training and professional development opportunities
• Mileage reimbursement
• Opportunity to make a positive impact

Minimum Qualifications

• High school diploma or equivalent; Bachelor’s degree in social services or related field preferred.
• At least 2 years of relevant experience or a combination of education and life experience.
• Bilingual skills, preferably in Spanish and/or Haitian Creole.
• Experience working with refugees and immigrants is preferred.
• Ability to handle stressful situations and client trauma.
• Professionalism in dealing with community partners, clients, and colleagues.
• Knowledge of community resources and organizations.
• Strong communication skills.
• Ability to advocate and liaise with health and social services systems.
• Proficiency in Microsoft Office and familiarity with data-tracking systems.
• Valid driver’s license and auto insurance; ability to use personal vehicle for client transportation.

About Gulf Coast JFCS

Gulf Coast JFCS serves individuals across all ages and backgrounds, offering programs in mental health, child welfare, employment, housing, and more. The organization provides field experience and supervision for practicum and internship students, supporting professional growth.

Equal Opportunity Employment

Gulf Coast JFCS is an equal opportunity employer committed to a harassment-free workplace, prohibiting discrimination based on race, religion, gender, and other protected characteristics.