Refrigerated Capacity Planner: Optimize Loads & Deliveries

Roehl Transport, Inc.; Appleton (WI); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

medical

dental

401k

profit sharing

paid time off

tuition reimbursement

Job summary

Roehl Transport, Inc. in Appleton, WI, is seeking a Refrigerated Customer Service Planner who will balance available drivers and loads, assign productive freight, and minimize unpaid miles while ensuring on-time delivery.

You will collaborate daily with the customer service team and fleet managers to optimize weekly schedules, arrange appointments, and build trusted relationships with customers through creative problem solving and clear communication.

Qualifications

• Excellent communication with diverse audiences across teams.
• Proven problem-solving and decision-making abilities.
• Strategic thinker able to plan ahead and optimize resources.
• Desire to develop new skills and adapt to changing needs.

Responsibilities

• Balance drivers and loads to optimize capacity.
• Minimize unpaid miles and improve on-time delivery.
• Coordinate with customer service to match daily freight.
• Schedule appointments and support fleet managers.
• Develop strong relationships with customers built on trust.

Skills

Effective communication

Creative problem-solving

Strategic thinking

Willingness to learn

Job description

Roehl Transport, Inc. in Appleton, WI, is seeking a Refrigerated Customer Service Planner who will balance available drivers and loads, assign productive freight, and minimize unpaid miles while ensuring on-time delivery.

You will collaborate daily with the customer service team and fleet managers to optimize weekly schedules, arrange appointments, and build trusted relationships with customers through creative problem solving and clear communication.