Capacity Planner Extended Coverage

Roehl Transport, Inc.; Appleton (WI); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

medical

dental

401k

profit sharing

paid time off

tuition reimbursement

Job summary

Roehl Transport, Inc. in Appleton, WI, is seeking a Refrigerated Customer Service Planner who will balance available drivers and loads, assign productive freight, and minimize unpaid miles while ensuring on-time delivery.

You will collaborate daily with the customer service team and fleet managers to optimize weekly schedules, arrange appointments, and build trusted relationships with customers through creative problem solving and clear communication.

Qualifications

• Excellent communication with diverse audiences across teams.
• Proven problem-solving and decision-making abilities.
• Strategic thinker able to plan ahead and optimize resources.
• Desire to develop new skills and adapt to changing needs.

Responsibilities

• Balance drivers and loads to optimize capacity.
• Minimize unpaid miles and improve on-time delivery.
• Coordinate with customer service to match daily freight.
• Schedule appointments and support fleet managers.
• Develop strong relationships with customers built on trust.

Skills

Effective communication

Creative problem-solving

Strategic thinking

Willingness to learn

Job description

Now is your chance to help move America's refrigerated freight working in a transportation plan management role with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA President's Award-winning carrier!
As a Planner on our Refrigerated Customer Service team, you ensure our markets have an optimal balance of available drivers and loads. You assign highly productive freight to drivers, minimize unpaid miles, and ensure on-time delivery in your plan manager role. Daily, you collaborate with our customer service team to ensure we have the right mix of freight for each day and that appointments are scheduled. Additionally, you work with our Fleet Managers to ensure drivers stay productive while providing service to our customers.

The Fit:

In this role, you put together a giant puzzle each day. You think several steps down the road to ensure that our drivers stay productive and our customers receive service. You work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust. Therefore, to be successful in planning and managing transportation in this role, you must possess the following skills:

• Effective & timely communication with a diverse audience
• Creative problem-solving
• Strategic thinking
• Strong desire to develop and learn new skills

The Wage:

You will earn a competitive salary and have the opportunity to earntwomonthly bonuses.

Additionally, you are eligible for medical, dental, 401k, profit sharing, and paid time off. We even offer tuition reimbursement if you are interested in advancing your education.

• medical
• dental
• 401k
• profit sharing
• paid time off
• tuition reimbursement

The Schedule:

In this role you will work 7 days over a two weekperiod that consists of working every other weekend on a 12 hour shift from 6:00 am-6:00pm.

The Company:

Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Sixty years later, Roehl Transport, still family-owned, has grown to one of the nation's largest, most progressive, and safest transportation and logistics companies.

At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals.