Refreshments Retail Team Manager (AL, Decatur)

Five Star Breaktime Solutions; Cedar Lake (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Voluntary FSA

Life insurance

Disability insurance

Feeding the Future charity

Job summary

Five Star Breaktime Solutions seeks a Refreshments Retail Team Manager in Decatur, AL to lead and develop a team across multiple sites. You will oversee route operations, merchandising, and client partnerships while ensuring safety and service excellence.

The role requires a Bachelor’s degree with related experience, a valid driver’s license, and the ability to handle physical duties on site. Competitive benefits are offered with opportunities for growth.

Qualifications

• Bachelor's degree and two years related experience or an equivalent mix of education and experience.
• Valid driver’s license and clean driving record.
• Must consent to a drug screen and pre-employment background check.
• Must be able to lift 50 pounds and handle physical duties on route.
• Must be 21+ to meet DOT requirements.

Responsibilities

• Directly supervise retail and vending route staff, including hiring, training, scheduling, performance reviews, and disciplinary actions.
• Maintain strong client relationships through regular visits and support of sales activities.
• Execute plan-o-gram compliance, new market installations, merchandising, and promotions.
• Review daily/weekly financial reports to monitor sales, labor costs, and revenue opportunities.
• Manage replenishment, inventory, and service frequencies across locations and fleet.
• Enforce a safe working environment and oversee fleet maintenance and building upkeep.

Skills

Driver's license

Drug screen

Background check

Physical ability 50 lbs

DOT 21+ requirement

Education

Bachelor's degree

Job description

Refreshments Retail Team Manager (AL, Decatur)

AL, Decatur

About the Role

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences. We are seeking a Refreshments Retail Team Manager to lead and develop a team of Retail Team Managers, Merchandisers, and Location Attendants in providing best-in-class retail operations and customer satisfaction. This role serves as a key link between Five Star and our clients, ensuring strong partnerships, operational excellence, and customer retention. The Retail Team Manager is responsible for overseeing multi-site route operations, driving merchandising and promotional initiatives, analyzing financial performance, and cultivating a culture of accountability, safety, and service excellence across all assigned locations.

What Five Star Has To Offer

401(k) retirement savings plan with company match.

Comprehensive medical, dental, and vision insurance plans (individual and family coverage).

Voluntary FSA, life insurance, and short/long-term disability options.

Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

Opportunities for advancement.

Key Responsibilities

Directly supervise retail and vending route staff, including hiring, training, scheduling, performance reviews, and disciplinary actions while fostering open communication and a collaborative team environment.

Maintain strong client relationships through regular visits, prompt issue resolution, and support of sales activities such as presentations, grand openings, and trade shows.

Execute and oversee plan-o-gram compliance, new market installations, merchandising, promotional activities, and location inspections to ensure company standards are consistently met.

Review daily and weekly retail financial reports to monitor sales, control labor costs, manage spoilage rates, ensure billing accuracy, and identify opportunities to increase revenue.

Manage replenishment, inventory levels, and service frequencies across retail locations, warehouse , and fleet to maximize sales productivity while controlling overtime and ensuring proper handling of perishable goods.

Enforce a safe working environment by communicating safety policies, overseeing fleet maintenance, managing building upkeep, and escalating any information that could impact account retention or business continuity.

Required Qualifications

Bachelor's degree and two year’s related experience and/or training; or equivalent combination of education and experience.

Valid driver’s license and clean driving record.

Must be able to consent to a drug screen and pre-employment background check.

Must be able to lift 50 pounds.

Ability to lift, bend,stoop, and reach throughout the route.

Must be 21 to meet DOT requirements.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.