Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experience. We are seeking a Retail Route Merchandiser to represent Five Star across client locations by ensuring vending machines and micro-markets are fully stocked, clean, and visually appealing. This role is ideal for self-motivated individuals who enjoy working independently, building customer relationships, driving safely, and taking pride in delivering exceptional service. You’ll be the face of Five Star — delivering snacks, drinks, and fresh food that keep our customers happy while helping grow our business through excellent service and upselling opportunities.
What Five Star Has To Offer
- Paid vacation.
- Seven paid holidays.
- 401(k) retirement savings plan with company match.
- Comprehensive medical, dental, and vision insurance plans (individual and family coverage).
- Voluntary FSA, life insurance, and short/long‑term disability options.
- Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.
- Opportunities for advancement.
Key Responsibilities
- Merchandise products according to store layouts and POGs.
- Roll-out promotions.
- Gather and report customer feedback.
- Maintain established inventory levels for all products sold, to include , but not limited to soft drinks, pre‑packaged food, sandwiches, salads, soups, wraps, fruits, vegetables, candy, pastry, and snack items.
- Restock shelves, coolers, and coffee.
- Follow inventory‑tracking and product‑rotation protocols.
- Collect and record out‑of‑date, rejected, or unsold merchandise.
- Monitors the shelf life of products to minimize spoilage losses.
- Review inventory requirements to identify what products are needed for each point of sale.
- Works closely with the warehouse to ensure all products are ready for delivery.
- Load and unload products in accordance with proper safety protocols to prevent injury.
- Drive the company vehicle to deliver merchandise.
- Maintain open lines of communication with management regarding account product changes and recommend scheduling changes.
- Collect money from kiosks.
- Follow cash‑handling and loss‑prevention protocols to ensure personal and property safety.
- Record transactions on appropriate forms and/or handheld device .
- Monitor and report any activity that seems out of the norm or raises specific concern about potential misconduct.
- Ensure proper handling and refrigeration of all perishable items during transit and while stocking products.
- Ensure coolers maintain appropriate temperatures for product storage.
- Perform routine cleaning, including, but not limited to, coffee machines, microwaves, coolers, racks, shelves, tables, countertops, floors, and windows, at each point of sale.
- Greet clients and customers in a friendly and professional manner.
- Communicate effectively with customers to address questions or concerns.
- Provide product and solution suggestions as needed.
- Provide Feedback and suggestions to improve route efficiency and customer satisfaction.
- Full inventory counts must be completed and submitted as designated by company protocol.
- Inspect food quality & appearance; report stale products, review "pick" sheets, conduct final walk-through.
Required Qualifications
- High school diploma or GED.
- Valid driver’s license and clean driving record.
- Must be able to consent to a drug screen and pre‑employment background check.
- Must be able to lift 50 pounds.
- Ability to lift, bend, stoop, and reach throughout the route.
- Must be 21 to meet DOT requirements.
Preferred Qualifications
- Merchandising experience
- Route/ DOT experience
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Location - AL, Mobile - AL - 5237 Halls Mill Rd