Referrals Coordinator - Gallatin Family Wellness

LifePoint Health; Gallatin (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Referrals Coordinator at Gallatin Family Wellness. In this dynamic role, you'll facilitate the patient referral process, ensuring that patients receive timely access to specialists and necessary services. Your critical thinking and administrative skills will be essential as you manage appointments and assist both patients and healthcare providers. This position offers a supportive environment where you can thrive while contributing to improved patient care. If you're looking for a fulfilling role in a fast-paced medical setting, this opportunity is perfect for you.

Qualifications

• 2 years of medical office experience preferred.
• BLS certification from AHA or ARC preferred.

Responsibilities

• Facilitates patient referral process and obtains pre-certifications.
• Processes insurance referrals and schedules patient appointments.
• Handles information requests and performs clerical duties.

Skills

Critical Thinking

Decisive Judgment

Administrative Skills

Communication Skills

Education

High School Diploma or Equivalent

Job description

Job Description - Referrals Coordinator - Gallatin Family Wellness (7457-12611)

Job Description

Referrals Coordinator - Gallatin Family Wellness - 7457-12611

Description

Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the
provider(s).
Reports to: Office Manager I or II or Market Practice Manager per clinic structure
FLSA: Non-exempt

Processes all insurance referrals and/or pre-certifications.
Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all
other facilities the provider recommends for patient care.
Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present
within the office.
Handles information requests, including reviewing files and records, answering inquiries, and responding to
incoming work requests.
Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and
patient registration.
Greets visitors and communicates with patients and providers.
Performs other duties as assigned.

Qualifications

Minimum Education:
High school diploma or equivalent - Required
Required Skills:
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be
able to work in a stressful environment and take appropriate action.
Certifications:
BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Preferred
Minimum Work Experience:
2 years Medical Office experience Preferred
Experience with Medical Referrals Preferred

Job

Primary Location

Schedule

Schedule

Full-time

Work Schedule Day shift, 7-10 hr/shift, weekdays only