Referral Specialist

Special Health Resources For Texasorporated; Paris (TX); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Special Health Resources For Texasorporated in Paris, TX, seeks a Referral Specialist to manage referrals from physicians, specialists, and hospitals under clinician supervision. You will support patient care with accurate data entry and scheduling within the clinic.

Requirements include Medical Assistant Certification and a Texas driver license, with strong communication, HIPAA compliance, and attention to detail essential for daily operations.

Competenze

• Must have Texas driver license and medical assistant cert.
• Excellent written and verbal communication required.
• Proficient with medical terminology and documentation.
• Ability to multi-task and stay organized in clinic setting.

Mansioni

• Handle outgoing and incoming referrals from physicians and hospitals.
• Enter and verify referral data in the EHR.
• Schedule clients and coordinate services with care teams.
• Prepare confidential correspondence and reports.
• Maintain referral records for workflow continuity.
• Assist nursing/administrative staff as needed.
• Ensure HIPAA compliance in all duties.

Conoscenze

Multi-tasking

Communication skills

General PC skills

Scheduling

Documentation

Medical terminology

Clinical pathways

Independent decisions

Self-motivated

Formazione

Medical Assistant Certification

High School Diploma

Texas Driver’s License

Strumenti

EHR systems

Descrizione del lavoro

Job Details: Job Location: PEDIATRIC CLINIC OF PARIS - PARIS, TX, Position Type: Full Time, Salary Range: Undisclosed, POSITION SUMMARY

The Referral Specialist will be in charge of outgoing and incoming referrals from physicians’ offices, specialist and hospitals. Provide professional medical services to patients in a clinic setting under the direction of a licensed physician or advanced nurse practitioner.

ESSENTIAL RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answering calls from referral sources and collecting patient referral information, initiating outbound calls to obtain necessary information and verify data
• Follow up with all referrals made to other providers offices, hospitals or specialists
• Prepares confidential and non-confidential correspondence in a professional style and format.
• Inputs data and documentation into EHR.
• Maintains effective filing system and files necessary information in a timely manner.
• Assists direct care staff in scheduling clients and coordinating services.
• Responsible for computerized and manual reporting.
• Records client sensitive information by approved methods.
• Monitors clients, following protocol as outlined in the standards of care needed.
• Maintaining referral records to ensure a continuous workflow.
• Assist nursing/administrative staff as needed
• Assists medical and nursing staff with all procedures and follows directives
• Screens clients on clinic days, obtaining weight, vital signs and history
• Draws labs, do UAs, check blood sugars
• Logs and reports lab results
• Reviews and reports panic labs to medical supervisor as received
• Screens medical related phone calls, assessing client needs
• Administers vaccinations, TB tests, and injections as ordered
• Prepares and administers medications as ordered by physician or advanced nurse practitioner
• Tracks clients TB testing and vaccinations for compliance to agency protocol
• Updates and documents accurately in client charts
• Communicates with case managers and other staff to ensure quality client care
• Calls in prescriptions and refills to pharmacy
• Performs patient follows ups and makes referrals as needed
• Follows agency protocol when handling biohazardous and infectious materials
• Orders supplies for clinic as needed
• Prepares confidential and non-confidential correspondence in a professional style and format
• Conducts community presentations as necessary with supervisor approval
• Attends all staff meetings and trainings as assigned by supervisor.
• Serves as an advocate for the clients at all times, avoids derogatory and/or inappropriate remarks
• Conducts self in a manner consistent with professional standards.
• Prepares monthly reports in a timely manner as requested by supervisor.
• Prepares time reports and mileage accurately and on time.
• Reports any emerging trends or unusual situations to supervisor.
• Complies with all HIPAA requirements
• Conducts self in a manner consistent with professional standards.
• Adheres to all Agency policy

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Good multi-tasking ability.
• Good written and oral communication skills.
• General PC background.
• Able to schedule work activities according to priority.
• Ability to complete documentation in legible and professional manner
• Medical terminology- spelling, terms and hospital-approved abbreviations knowledge
• Clinical diagnostic pathways including common tests, procedures, and medical work knowledge
• Must be able to make independent day-to-day decisions.
• Must be self-directive

Qualifications: QUALIFICATIONS:

• Requires valid Texas Driver’s License, appropriate driving record and auto liability insurance that meets the minimum required by the State of Texas Statues.
• High school graduate
• Medical Assistant Certification required
• Ability to multi-task and consistently communicate in a professional manner
• Completion of a medical terminology course or one year medical terminology experience in a clinical setting
• Ability to check and respond to all correspondence, including email, phone calls or text messages in a timely manner.
• Require computer literacy.
• Mental and physical health sufficient to meet the demands of the position.