Referral & Scheduling Coordinator

PartnerMD; Richmond (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

PartnerMD in Richmond, VA is seeking a Referral Coordinator to manage referrals to outside specialists and services. The role involves obtaining pre-authorizations, coordinating appointments, and ensuring timely follow up with patients and clinical staff.

Responsibilities include utilizing Athena to maximize efficiency, maintaining tracking systems, and communicating clearly about insurance requirements and reporting.

Qualifications

• Experience in a health care setting preferred.
• Knowledge of medical terminology and ability to communicate physician orders clearly.

Responsibilities

• Obtain necessary insurance carrier authorization for referrals.
• Coordinate all outgoing referrals of PartnerMD patients.
• Ensure timely processing of referrals and follow up reporting to outside specialists.
• Maintain a tracking system and follow up on reports for all referrals.
• Communicate with patients and clinical staff throughout the referral process.
• Assist front desk and coordinate patient lab/test appointments.

Skills

Customer service

Time management

Communication skills

Attention to detail

Team player

Education

Bachelor’s degree or comparable work experience

Tools

MS Word

Excel

PowerPoint

Outlook

EMR systems

Job description

PartnerMD in Richmond, VA is seeking a Referral Coordinator to manage referrals to outside specialists and services. The role involves obtaining pre-authorizations, coordinating appointments, and ensuring timely follow up with patients and clinical staff.

Responsibilities include utilizing Athena to maximize efficiency, maintaining tracking systems, and communicating clearly about insurance requirements and reporting.