Referral Navigator: Streamline Patient Access & Care

Virginia Mason Franciscan Health; Tacoma (WA); Sur place; USD 36 000 - 52 000; Plein temps

Résumé du poste

Virginia Mason Franciscan Health is seeking a Referral Coordinator in Tacoma to orchestrate patient access to specialized care by managing referrals and authorizations. You will proactively obtain clearances for specialty visits, issue referrals for ancillary services, and secure approvals for medications, DME, home health, and related needs.

Strong attention to detail, organization, and clear communication are essential to ensure seamless service delivery and patient satisfaction in a busy

Qualifications

• Completion of accredited medical terminology course or equivalent on-the-job training.
• At least 1 year of progressively responsible work experience.
• None, upon hire.

Responsabilités

• Processes referral orders and/or pre-authorizations.
• Coordinates appointments and ancillary services.
• Responds to patient questions regarding routine billing and insurance matters.
• Coordinates patient instructional/educational activities relevant to the patient’s referral.
• Coordinates purchase of materials and/or the rental of medical equipment relevant to the patient’s referral.
• Performs related duties as required.

Connaissances

Referral coordination

Insurance verification

Patient scheduling

Formation

Accredited medical terminology course

Description du poste

Virginia Mason Franciscan Health is seeking a Referral Coordinator in Tacoma to orchestrate patient access to specialized care by managing referrals and authorizations. You will proactively obtain clearances for specialty visits, issue referrals for ancillary services, and secure approvals for medications, DME, home health, and related needs.

Strong attention to detail, organization, and clear communication are essential to ensure seamless service delivery and patient satisfaction in a busy