Referral Navigator II, Patient Access & Scheduling

University of Rochester; United States; On-site; USD 26,000 - 36,000; Full time

Job summary

The University of Rochester is seeking a Referral Coordinator for the OBGYN REIU at 500 Red Creek Dr, Henrietta, NY. You will manage referrals, verify insurance authorizations, and schedule appointments, ensuring patients are cleared before arrival.

Experience with medical terminology and EMR systems is valued. Strong attention to detail and collaboration with care teams are essential to maintain efficient patient flow and high-quality service.

Qualifications

• Associate's degree and 3 years of relevant experience required
• Or an equivalent combination of education and experience
• Knowledge of medical terminology and scheduling software preferred

Responsibilities

• Monitors and processes department's referrals, completing all referrals in a manner compliant with University standards.
• Reviews referrals to determine if insurance authorization has been obtained.
• Employs multiple tracking mechanisms to ensure referral approvals and appointments are obtained timely to ensure patients are cleared for appointment prior to arrival.

Skills

Medical terminology

Education

Associate's degree

Tools

Flowcast

Electronic Medical Records

Job description

The University of Rochester is seeking a Referral Coordinator for the OBGYN REIU at 500 Red Creek Dr, Henrietta, NY. You will manage referrals, verify insurance authorizations, and schedule appointments, ensuring patients are cleared before arrival.

Experience with medical terminology and EMR systems is valued. Strong attention to detail and collaboration with care teams are essential to maintain efficient patient flow and high-quality service.