Referral & Insurance Coordinator

Penn Medicine; Lancaster (Lancaster County); Vor Ort; USD 22.000 - 33.000; Vollzeit

Zusammenfassung

Penn Medicine seeks a detail-oriented Referral Office Coordinator to join our team in Lancaster. You will coordinate referral processes, verify insurance, and serve as the primary contact for patients and providers, ensuring timely and accurate referrals.

Requirements include a high school diploma and at least one year of clerical/medical experience, with strong computer skills and a commitment to high-quality customer service.

Qualifikationen

• Minimum one year of computer experience.
• One year of clerical or clinical experience in a medical practice setting.
• One year of experience in medical referral/insurance.
• Basic keyboarding and telephone etiquette; customer service training/competency testing is required.

Aufgaben

• Coordinate and monitor referral insurance processes and deadlines.
• Serve as first-line resource for internal/external customers on referrals and insurance verification.
• Maintain accurate referral logs and documentation for managed care requirements.
• Liaise between patients, doctors, and insurance companies to ensure referral authorization compliance.
• Assist with office workflows, registrations, scheduling, and related tasks as needed.

Kenntnisse

Computer experience

Clerical experience

Medical terminology

Customer service

Communication

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Penn Medicine seeks a detail-oriented Referral Office Coordinator to join our team in Lancaster. You will coordinate referral processes, verify insurance, and serve as the primary contact for patients and providers, ensuring timely and accurate referrals.

Requirements include a high school diploma and at least one year of clerical/medical experience, with strong computer skills and a commitment to high-quality customer service.