Referral Coordinator | Practice Based

adventhealth; Daytona Beach (FL); On-site; USD 21,862 - 34,963; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

403-B Retirement Plan

4 Weeks Paid Parental Leave

Career Development

Mental Health Resources

Job summary

AdventHealth is seeking an administrative professional in Daytona Beach, Florida, for a full-time position. The role involves handling phone communications, notifying relevant parties of schedule changes, and managing electronic medical records. Candidates should possess professional communication skills and proficiency in Microsoft Office. In addition, thorough knowledge of medical terminology and previous experience in a medical office are preferred but not required. Exceptional candidates thrive under pressure and display keen attention to detail.

Benefits from day one include medical, dental, vision insurance, and a supportive work environment fostering personal growth.

Qualifications

• Professional, oral, and written communication skills in English.
• Proficiency with Microsoft Office Suite.
• Problem solving and critical thinking skills.

Responsibilities

• Answer phone calls and communicate information appropriately.
• Notify patients and physicians of schedule changes.
• Update EMR with necessary information.

Skills

Professional, oral, and written communication skills in English

Proficiency with Microsoft Office Suite

Problem solving and critical thinking

Ability to work in a team setting

Ability to work well under pressure

Attention to detail

Education

High School Graduate or Equivalent

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403‑B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well‑being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time

Shift: Day (United States of America)

Address: 301 MEMORIAL MEDICAL PKWY

City: DAYTONA BEACH

State: Florida

Postal Code: 32117

Job Description:

Answers the telephone in a professional and polite manner, communicating information to appropriate personnel. Notifies patients, physicians, and support staff of changes impacting the schedule. Updates information in the EMR as necessary. Interacts professionally with physicians, patients/families, and healthcare staff. Maintains a good working relationship within the clinic and with hospital departments. Other duties as assigned. Responds to voicemail messages promptly. Responds to all referrals within one to two business days. Obtains and enters EMR demographic and medical records/tests/scans/results necessary for the first office visit. Collaborates with navigators, schedulers, physicians, and office staff. Ensures verification of benefits has been obtained and clearly documented in EMR.

Knowledge, Skills, and Abilities:

• Professional, oral, and written communication skills in English [Required]
• Additional languages [Preferred]
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) [Preferred]
• Problem solving and critical thinking skills [Preferred]
• Ability to work in a team setting, as well as independently [Preferred]
• Ability to work well under pressure with deadlines – sense of urgency [Preferred]
• Ability to prioritize and manage simultaneous assignments with close attention to detail [Preferred]

Education:

• High School Grad or Equiv [Required]

Field of Study:

• N/A

Work Experience:

• Medical terminology experience [Preferred]
• Previous medical office background [Preferred]

Additional Information:

• N/A

Licenses and Certifications:

• N/A

Physical Requirements:

Physical Requirements - Please click the link below to view work requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$15.87 - $25.38

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances.