Referral Coordinator for Family & Early Learning Programs

HomeSafe Florida; Boca Raton (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid holidays

Generous vacation, sick, and personal

Free single health plan (medical, eye,

Company-paid life insurance

403(b) retirement plan

403(b) matching – 100% of first 6%

Tuition reimbursement

Referral bonus program

Job summary

HomeSafe Florida in Boca Raton is seeking an Administrative Coordinator to coordinate ELC referrals, office services, and support the Quality Assurance Manager and staff of the Healthy Beginnings Entry Agency.

You will be the primary contact for families and partners, coordinating referrals, scheduling appointments, and documenting interactions in HBDS. The role requires bilingual English/Creole and a valid Florida driver's license, with background checks completed.

Qualifications

• Associate's Degree or equivalent required.
• Minimum 2 years of related experience.
• Bilingual English/Creole required.
• Valid Florida driver's license required.
• Background check through Clearinghouse completed.

Responsibilities

• Serve as primary contact for families and partners by coordinating referrals and scheduling appointments.
• Contact families, explain services, schedule appointments, and document interactions in the HBDS database.
• Coordinate schedules for Developmental Consultants, Developmental Consultant Liaisons, and Outreach Educators with leadership updates.
• Maintain accurate program records through data entry, case tracking, audits, and documentation to ensure compliance.
• Prepare reports, correspondence, educational materials, and monthly communications while supporting program operations and collaboration with community partners.
• Monitor referral progress from intake through case closure with timely follow-up and strong customer service.

Skills

Bilingual English/Creole

Education

Associate's Degree or equivalent

Job description

HomeSafe Florida in Boca Raton is seeking an Administrative Coordinator to coordinate ELC referrals, office services, and support the Quality Assurance Manager and staff of the Healthy Beginnings Entry Agency.

You will be the primary contact for families and partners, coordinating referrals, scheduling appointments, and documenting interactions in HBDS. The role requires bilingual English/Creole and a valid Florida driver's license, with background checks completed.