Referral Coordinator

MultiCare Health System; Tacoma (WA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Competitive benefits package

Paid time off

Job summary

MultiCare Health System seeks a Referral Coordinator to expedite administrative requirements of patient referrals between participating providers and health plans. You will interpret guidelines, benefits, and policies to ensure efficient operations and high-quality care.

Requirements include a high school diploma or equivalent and two years of experience in a medical setting or insurance. CPT/ICD-9 coding experience is preferred.

Qualifications

• High school graduate or equivalent preferred.
• Two (2) years experience working in a medical setting or insurance company.
• Experience in managed care desired.
• Experience with CPT and ICD-9 coding, preferred.

Responsibilities

• You will expedite administrative requirements and logistics
• You will serve as a resource on referrals and insurance plan guidelines
• You will apply discretion, good judgment, and professional communication to all work experiences
• You will regularly utilize independent decision-making capacities and strong interpersonal skills

Skills

Interpersonal skills

Decision-making

Professional communication

Education

High school diploma or equivalent

Job description

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1 Shift: Day Schedule: Clinic hours

Position Summary

The Referral Coordinator is responsible for expediting the administrative requirements of patient referrals between participating providers and patient health plans. The incumbent acts as a resource regarding referrals and insurance plan guidelines. This role requires the ability to interpret medical guidelines, benefits, policies and procedures in order to ensure the efficient operations of patient health care services.

Responsibilities

• You will expedite administrative requirements and logistics
• You will serve as a resource on referrals and insurance plan guidelines
• You will apply discretion, good judgment, and professional communication to all work experiences
• You will regularly utilize independent decision-making capacities and strong interpersonal skills

Requirements

• High school graduate or equivalent preferred
• Two (2) years experience working in a medical setting or insurance company
• Experience in managed care desired
• Experience with CPT and ICD-9 coding, preferred

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $20.88 - $30.05 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.