Referral Coordinator

Sentara Healthcare Inc; Norfolk, Northern (VA, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Sentara Medical Group Comprehensive Weight Loss Kempsville Office in Norfolk, VA is seeking a full-time Referral Coordinator to join the team. The role supports coordination between patients, providers, and insurance plans, focusing on referrals and pre-authorization processes.

The position emphasizes strong medical terminology knowledge and familiarity with EPIC, Medicare/Medicaid, and third-party payers, with standard weekday hours and no nights or weekends.

Qualifications

• High School Diploma or Equivalent is required.
• 1 year experience with insurance verification/referral processing is preferred.
• Knowledge of Medicare, Medicaid and third-party payers; EPIC knowledge preferred.

Responsibilities

• Provides a direct link between patients, primary care providers, specialty providers, and insurance companies.
• Coordinates referral process from primary care providers as well as pre-authorization approvals for drugs and other services as ordered by provider.

Skills

Medical terminology

Payer knowledge

Referral coordination

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

Sentara Medical Group Comprehensive Weight Loss Kempsville Office is seeking to hire aFull-Time Referral Coordinator.

Position Hours:Monday-Friday, 8a - 430p, Dayshift. NO NIGHTS, HOLIDAYS or WEEKENDS!

Position Location: Norfolk VA

Overview

Provides a direct link between patients, primary care providers, specialty providers, and insurance companies. Coordinates referral process from primary care providers as well as pre-authorization approvals for drugs and other services as ordered by provider.

Medical terminology preferred. Knowledge of Medicare, Medicaid and third-party payers. One year of experience with insurance verification/referral processing preferred. Knowledge of EPIC preferred. Proficient in use of computers and excellent organizational skills.

Education

• High School Diploma or Equivalent

Experience

• Health Insurance Plans 1 year experience required
• Medical terminology preferred
• One year of experience with insurance verification/referral processing preferred
• Knowledge of EPIC preferred
• Knowledge of Medicare, Medicaid and third-party payer

Keywords: Referral Coordinator, Health Plan, Medical Office, Talroo-Allied Health