Referral Coordinator

US Digestive Health; Berkshire Heights (PA); On-site; USD 32,000 - 46,000; Full time

Job summary

US Digestive Health in Pennsylvania seeks a Referral Coordinator to manage insurance referrals for upcoming visits and procedures, coordinating with PCPs, patients and in-office departments. You will use Allscripts to enter demographics and create new charts, and you will distinguish service types to route requests efficiently.

Ideal candidates have a high school diploma, experience with medical referrals and/or Allscripts, strong organization and communication, knowledge of medical terminology,

Qualifications

• High school diploma required.
• Bonus: medical referral experience and/or knowledge of Allscripts EMR.
• Strong organization and communication skills.
• Knowledge of medical terminology is a plus.
• Willingness to travel if needed.

Responsibilities

• Data entering and scanning patient referral information.
• Contact primary care physicians, patients and in-office departments to schedule procedures and visits.
• Enter demographic information into EMR Allscripts and create new patient charts.
• Identify service types (ASAP, screening, office visit, open access).
• Mail or fax responses to referring offices.
• Document information thoroughly in patient charts.
• Assist hospital booking and OA processes; print prep instructions as needed.

Skills

Data entry

Communication

Organization

Medical terminology

Allscripts EMR

Travel willingness

Education

High School Diploma

Tools

Allscripts EMR

Job description

Summary of Responsibilities

Coordination of insurance referrals for patients’ upcoming visits and procedures.

Job Classification

Category III – No employee has occupational exposure to blood borne pathogens.

Reports to

Office Manager

Responsibilities

• Data entering and scanning patient referral information.
• Contact primary care physicians, patients and in office departments and providers to obtain information necessary to schedule procedures and office visits.
• Enter all demographic information provided into EMR system Allscripts. Create new patient charts.
• Distinguish the type of services that are needed – ASAP verses screening verses office visit verse open access.
• Mailing/faxing responses/letters to referring offices.
• Document all information completely and thoroughly in patient’s chart
• Text message appointment options to patients utilizing Artera texting app.
• Document patient status post appointment to a no-show status and notify appropriate parties involved.
• Discharge patient via certified letter from practice after following proper protocol and steps involved with notifying patient, PCP and usual provider in office.
• Be of service for hospital booking sheet documentation upon patient being scheduled at hospital through OA process.
• Be of service for printing prep instructions for procedures scheduled for OA department and address envelopes as needed.
• Complete tasks timely, completely, and correctly.
• Regular interaction with referring provider offices
• Works cooperatively with all other employees in and out of the office.
• Other duties as assigned.

Physical Activities and Requirements

Repetitive hand movement due to extended computer use

Sitting for long periods of time

Requirements

• High School Diploma
• Prefer Medical Referral Experience and or Allscripts EMR system
• Organization and good communication
• Knowledge of medical terminology a plus
• Willingness to travel if needed