Referral Clinical Specialist

LifeGift; Lubbock (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan

Tuition reimbursement

Job summary

LifeGift in Lubbock, Texas is seeking a Referral Clinical Specialist to respond to referring hospitals, gather medical and social history information, and assess the donation potential of referrals.

This role requires frequent travel to hospital partners within our service area, the ability to work 12-hour shifts, including nights, weekends and holidays, and to obtain Hospital Badge and EMR Access.

Qualifications

• Associate degree or healthcare certification/licensure (EMT, Paramedic, RN, RT) or similar clinical experience.
• Minimum of 6 months healthcare or allied health experience preferred.
• Current Basic Life Support (BLS) certification or obtain within 6 months; maintain during employment.

Responsibilities

• Respond to referring hospitals to gather information and discuss donor potential with clinical leadership.
• Establish initial dialogue with hospital clinical team to discuss the referral.
• Facilitate donor potential by updating hospital staff on plans and progression of referrals.
• Identify family dynamics, authorization party, language requirements, and other pertinent info.
• Collaborate with organ team to manage active referrals via on-site or phone follow-ups.
• Manage donor case from referral through collection of ABO and infectious disease specimens (6–9 months).
• Carry out donor case start-up activities including brain death verification, donor assessment, and notifications (12–18 months).

Skills

Communication

Collaboration

Education

Associate degree

EMT/Paramedic/RN/RT certification

Job description

Would You Like a Life-Changing Career With LifeGift

Where You Can Grow as a Referral Clinical Specialist?

Kick-start the career of a lifetime where you can be a part of our mission of hope, working with an incredible team saving lives while modeling our values of Passion, Compassion, and Professionalism to the LifeGift community.

LifeGift is currently looking for a Referral Clinical Specialist in Lubbock, Texas who will be responsible for responding to referring hospitals to gather necessary medical and social history information, and to assess the donation potential of referrals.

Do you possess the following attributes to be a successful Referral Clinical Specialist?

• Responds promptly and appropriately, as assigned, to referring hospitals to gather information and discuss organ and tissue donation potential in collaboration with clinical leadership.
• Establishes initial dialogue with the hospital’s clinical team (HCT) concerning the referral to establish collaboration.
• Facilitates the opportunity for donation by keeping hospital staff informed regarding the plans and progression of the referral process.
• Identifies family dynamics, authorizing party, language requirements, and other pertinent information, as the circumstances allow.
• Collaborates with the LifeGift organ team to manage all active referrals by carrying out follow‑ups onsite or via phone as assigned.
• Manages authorized assigned organ donor case(s) from the referral phase through the collection of specimens for ABO and infectious disease determination (including labeling and shipping) within 6-9 months of employment or sooner if previous experience.
• Carries out organ case start‑up activities of authorized assigned donor case(s), including verification of proper brain death documentation, donor assessment, order placement, and initial standard notifications within 12-18 months of employment, or sooner if previous experience.

Do you have the education and experience to be a Referral Clinical Specialist?

• Associate degree, medical certification/licensure (ex: EMT, Paramedic, RN, RT), or clinically equivalent experience in the healthcare field.
• Minimum of 6 months healthcare or allied health experience preferred.
• Current Basic Life Support (BLS) certification or obtain within 6 months of employment. Must maintain certification through duration of employment.

This role requires frequent travel and ability to commute to different hospital partners within our service area, as well as the availability to work 12-hour shifts, including nights, weekends and holidays.

As a condition of employment, you must be able to attain Hospital Badge and EMR Access from all of the LifeGift Hospital Partners

The Heart of Our Culture

Established in 1987, LifeGift offers hope to the thousands of people in Texas and beyond who need lifesaving organ and tissue transplants. Our organization is diverse by nature, and inclusive by choice. LifeGift strives to reflect the communities where we live and work, and our multi-cultural and diverse team contributes an abundance of talent, abilities, and innovation that have continued to elevate our success.

Rewards and Benefits for Your Career and Well-Being

LifeGift values its team members and offers a variety of highly competitive benefits. Full-time team members have the opportunity to enroll in the following insurance plans: medical, dental, and vision, as well as life insurance, LTD and STD, and FSAs and HSAs that are pre-tax and to which LifeGift contributes. LifeGift also offers an exceptional retirement package that includes 403(b) and 401(a) retirement plans with the opportunity for a generous match. Additionally, LifeGift offers a tuition reimbursement program to encourage team members to expand their knowledge and further their education. LifeGift recognizes the importance of a work-life balance and encourages team members to take advantage of a generous vacation and sick leave plan.

LifeGift is an equal opportunity employer!