Referral Clerk

Medical Center Health System; Odessa (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Medical Center Health System in Odessa, Texas, is seeking a Referral Clerk to schedule appointments with physician offices, hospitals and other facilities for diagnostic procedures and specialist referrals.

The role includes obtaining prior authorizations from insurance companies, collaborating with physicians, nurses, radiology and patients to coordinate referrals, and acting as the contact person for all referrals in the Urgent Care department across all locations.

Qualifications

• High School diploma or equivalent.
• Strong communication skills.
• Ability to remain calm under stress and display professionalism.

Responsibilities

• Schedule appointments with physician offices, hospitals and other facilities for diagnostic procedures and referrals.
• Obtain prior authorizations from insurance companies for ordered diagnostic procedures.
• Coordinate referral appointments with physicians, nursing staff and patients.
• Serve as the primary contact for all referrals in the Urgent Care department across all locations.

Skills

Communication skills

Calm under stress

Professionalism and courtesy

Education

High School diploma

Job description

Position Summary

The Referral Clerk will schedule appointments with physician offices, hospitals and other facilities for diagnostic procedures and specialist referrals. Responsible for obtaining prior authorizations from insurance companies on diagnostic procedures ordered. Collaborate professionally with all clinical staff such as physicians, nursing, radiology techs and patients in coordinating referral appointments and procedures. Designated as contact person for all referrals in the Urgent Care department across all Urgent Care locations.

Position Summary

The Referral Clerk will schedule appointments with physician offices, hospitals and other facilities for diagnostic procedures and specialist referrals. Responsible for obtaining prior authorizations from insurance companies on diagnostic procedures ordered. Collaborate professionally with all clinical staff such as physicians, nursing, radiology techs and patients in coordinating referral appointments and procedures. Designated as contact person for all referrals in the Urgent Care department across all Urgent Care locations.

Qualifications

• Education:High School diploma or equivalent.
• Job Knowledge:Strong communication skills. Ability to maintain a calm demeanor under stressful working conditions. Ability to conduct professionalism and courtesy in person and by phone at all times.

Unusual Physical Demands And Working Conditions

• Must be able to work under stressful conditions and handle heavy workload.
• Must be able to perform/withstand extended periods of sitting and being on the phone.