Referral Clerk

Wellness Pointe; Longview (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Wellness Pointe is seeking a referral clerk to schedule referral appointments for patients and provide information on physicians and services. The role supports coordination of referrals in line with clinic procedures and patient care goals.

Ideal candidates will have at least a high school diploma and 2 years of medical office experience, strong data entry and communication skills, and a willingness to work with Spanish-speaking patients. Texas driver’s license is required.

Qualifications

• Minimum of a High school diploma or equivalent.
• Minimum 2 years related medical office experience (preferred).
• Spanish speaking preferred.
• Requires a valid Texas Driver's License, appropriate driving record and auto liability insurance per Texas statute.

Responsibilities

• Maintain patient referral log in line with Physician's direction and track and maintain patient appointment follow-through.
• Ensure referral and booking management is carried out in agreement with company rules and regulations.
• Schedules referral appointments for patients and fulfills requests for information on physicians and services.
• Carries out other duties as assigned.

Skills

Medical office experience

Data entry

Communication skills

Independent work

Spanish preferred

Education

High school diploma or equivalent

Tools

Proprietary scheduling software

Windows OS

Microsoft Word

Excel

Outlook

Job description

(Bilingual in Spanish Preferred)

Company Description

At Wellness Pointe, everyone will receive an exceptional quality of care. The center has expanded into a multifaceted clinic that offers obstetrics, pediatrics, general medicine, family planning, and dentistry. Some of the other services offered by our well qualified staff include education, intervention, and management of the many social issues that impact our community. Everyone is treated in complete confidence. Medicaid, Medicare, and most private health insurance is accepted.

Job Description

In this position the referral clerk schedules referral appointments for patients and fulfills requests for information on physicians and services.

• Maintain patient referral log in line with Physician's direction/ track and maintain patient appointment follow-through.
• Ensure referral and booking management is carried out in agreement with company rules and regulations.
• Schedules referral appointments for patients and fulfills requests for information on physicians and services.
• Carries out other duties as assigned.

Qualifications:

Minimum Requirements:

• Minimum of a High school diploma or equivalent.
• Minimum 2 years related medical office experience(preferred)
• Mental and physical health sufficient to meet the demands of the position
• Spanish speaking preferred
• Requires a valid Texas Drivers License, appropriate driving record and auto liability insurance that meets the minimum required by State of Texas statute

Required Skills:

• Previous Windows experience required to master proprietary software for scheduling and database management.
• Previous administrative experience to include data entry, Word, Excel, Outlook, and Internet skills.
• Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
• The ability to work independently and effectively under pressure.
• Demonstrated human relation and effective communication skills also required.
• Superior organizational and problem solving skills

Additional information

Physical Requirements:

Requires sitting, standing and walking for extensive periods of time.

The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Ability to work with a moderate noise level in the work environment is required.

The occupant may at times lift, and/or move objects up to 30 pounds. The noise level at work is usually moderate.

Wellness Pointe is an Equal Opportunity Employer.