Referral & Care Coordination Specialist

Automatic Data Processing, Inc.; Piedmont (SC); On-site; USD 24,000 - 27,000; Full time

Job summary

PCC Medical Holding, LLC (Physician Care Centers) is seeking a Referral Coordinator to manage and streamline referrals across our healthcare network. The role involves coordinating communications among patients, providers, and external agencies to ensure timely referrals and accurate documentation.

Responsibilities include verifying patient information, maintaining referral records in EHR systems, and ensuring compliance with privacy and insurance requirements.

Qualifications

• High school diploma or equivalent; associate degree or higher preferred.
• Experience in healthcare or administrative coordination, preferably with referrals or scheduling.
• Proficiency with EHR systems and standard office software (Microsoft Office).
• Strong organizational and communication skills with ability to handle confidential information.

Responsibilities

• Manage incoming and outgoing referrals by verifying patient information and eligibility.
• Coordinate with providers, insurance companies, and external agencies to facilitate timely referrals.
• Maintain up-to-date referral records in EHR systems or databases.
• Communicate with patients to provide referral status updates and schedule appointments.
• Ensure compliance with privacy regulations and insurance requirements for referrals.
• Collaborate with internal departments to resolve referral issues and improve workflows.
• Prepare reports on referral activity and identify trends for improvement.

Skills

Organizational skills

Communication skills

Healthcare coordination

Confidentiality

Education

High school diploma

Associate degree or higher preferred

Tools

EHR systems

Microsoft Office

Job description

PCC Medical Holding, LLC (Physician Care Centers) is seeking a Referral Coordinator to manage and streamline referrals across our healthcare network. The role involves coordinating communications among patients, providers, and external agencies to ensure timely referrals and accurate documentation.

Responsibilities include verifying patient information, maintaining referral records in EHR systems, and ensuring compliance with privacy and insurance requirements.