Referral & Care Access Coordinator

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Parkland Health and Hospital System seeks a Referral and Care Coordinator to support non-clinical referrals for outpatient visits, coordinating with nurse navigator and Patient Financial Services. Responsibilities include reviewing referrals, assigning appointments in the EMR, arranging needed workups, and communicating with providers and families.

Requirements: High School Diploma or equivalent and at least 2 years in medical or business office settings, including 1 year in

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years of medical or business office experience, including 1 year in referral/registration management.

Responsibilities

• Review all clinical referrals for appropriateness against established criteria.
• Assign referrals to patient appointments/accounts in the EMR and coordinate scheduling.
• Facilitate required workups and arrange labs for new patients.
• Coordinate with Patient Finance Services for financial counseling and proper classification.
• Notify clinics and staff of denials and resubmit with additional information as needed.
• Communicate with referring providers and families to ensure timely access to care.

Skills

Referral coordination

EMR scheduling

Interdepartmental communication

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Parkland Health and Hospital System seeks a Referral and Care Coordinator to support non-clinical referrals for outpatient visits, coordinating with nurse navigator and Patient Financial Services. Responsibilities include reviewing referrals, assigning appointments in the EMR, arranging needed workups, and communicating with providers and families.

Requirements: High School Diploma or equivalent and at least 2 years in medical or business office settings, including 1 year in