Referral and Scheduling Coordinator

Conviva Senior Primary Care; Orange City (FL); On-site; USD 39,000 - 49,000; Full time

Job summary

Conviva Senior Primary Care in Florida is seeking a Referral and Scheduling Coordinator to schedule and pre-register patients for exams and procedures with external specialists and providers.

This onsite role involves gathering and communicating all required information and instructions to patients and referring providers, following established policies and guidelines with close supervision.

Qualifications

• 2 years of hands-on healthcare experience in a clinical setting.
• Proficient with Microsoft Word, Excel and Outlook.
• Proficient with medical terminology.
• Experience with Electronic Medical Records.
• Excellent professional communication abilities, at all levels within the organization and with patients.
• This role is considered patient facing and is part of the company's TB screening program. If selected for this role, you will be required to be screened for TB.

Responsibilities

• Schedule and pre-register patients for exams and procedures with specialists and providers outside the primary care physician's office.
• Gather and communicates all relative information and preparation instructions to patient and referring providers.
• Work under close supervision and/or within established policies, standards and guidelines with minimal deviation.

Skills

Healthcare experience

Microsoft Office

Medical terminology

Electronic Medical Records

Professional communication

TB screening program involvement

Education

Bachelor's Degree in Healthcare or Business Administration

Bilingual English/Spanish

Tools

ICD-10/CPT coding

Job description

Become a part of our caring community

As a Referral and Scheduling Coordinator, you will schedule and pre-register patients for exams and procedures with specialists and providers outside of the primary care physician's office. This is an onsite position.

The Referral and Scheduling Coordinator 1 gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications

Use your skills to make an impact

• 2 years of hands‑on healthcare experience in a clinical setting, preferably within the Medicare population
• Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
• Proficient with medical terminology
• Experience with Electronic Medical Records
• Excellent professional communication abilities, at all levels within the organization and with patients
• This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Preferred Qualifications

• Bachelor's Degree in Healthcare or Business Administration
• Bilingual English/Spanish
• Knowledge of ICD 10 and CPT coding
• Referral experience
• Medical Assistant or Professional State Certifications related to healthcare

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$39,000 - $49,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, at all levels of employment.