Reentry Navigation Coordinator

Justworks, Inc.; Madison (WI); Hybrid; USD 46,000 - 50,000; Full time

Job summary

Nehemiah Center for Urban Leadership Development seeks a Reentry Navigation Coordinator in Madison to serve as the central contact for participants and manage program data, reporting, and rounds coverage. The role ensures timely access to support services and accurate case records, with training provided if needed.

The position focuses on weekly check-ins, referral coordination, and administration to sustain program effectiveness and grant reporting deadlines.

Qualifications

• Experience with case management in housing or reentry settings preferred.
• Strong data tracking and reporting skills.
• Excellent organizational and communication abilities.

Responsibilities

• Conduct weekly check-ins with residents/participants.
• Maintain secure case notes on participant needs and outcomes.
• Conduct intakes, orientations, and assessments.
• Assist with participant exit reviews and data logging.
• Coordinate referrals and connect participants to support services.
• Prepare weekly impact reports and monthly program reports.

Skills

Case management

Data tracking

Coordination

Communication

Grant reporting

Administrative tasks

Tools

Case management software

Client databases

Job description

Nehemiah Center for Urban Leadership Development

Employment type Full-time employee Department Reentry + Justice Work location Madison, WI Compensation $46,000 – $50,000 annually
Final compensation will depend on the location and level at which the candidate is hired

About this job

Primary Purpose

The Reentry Navigation Coordinator is the central point of contact for participants and the administrative backbone of the Reentry program. This team member will run weekly check-ins, coordinate support services, and ensure the program's data, reporting, and rounds coverage are running smoothly. The Reentry Navigation Coordinator is accountable for ensuring participants have consistent contact and timely access to support services, that case records and program data are accurate and current, and that grant and funder reporting deadlines are met. Experience is preferred, but we will train the right candidate.

Job Duties At-a-Glance

Participant Case Management

Support Services Coordination

Administration & Reporting

Property Rounds Coordination

Scope of Responsibility

1. Participant Case Management

Conduct weekly check-ins with residents and participants

Maintain regular, secure case notes on each participant's needs, accomplishments, and concerns

Conduct intakes, orientations, and participant assessments

Assist Reentry Engagement Specialist with participant exit reviews and logging data

2. Support Services Coordination

Coordinate referrals and connect participants to outside support services

Assist Reentry Engagement Specialist as a liaison between referring organizations and Nehemiah

Assist participants with lease signing and documentation, in partnership with the Director of Reentry Program Housing

Communicate advocacy opportunities and participant progress data to the Reentry Navigation Coordinator

3. Administration & Reporting

Maintain data tracking systems and produce weekly impact reports

Compile and submit monthly program reports to the Vice President of Reentry Services for review before they go to senior leadership

Compile end-of-year program numbers for accounting and city reporting

Schedule staff meetings (the Vice President sets the agenda and leads them)

Manage timely submission of timesheets for all Reentry staff

Complete grant reporting and invoicing; assist the Vice President with funder relationships and proposal writing as assigned

Maintain an accurate database of participant contact information

4. Property Rounds Coordination

Schedule property rounds and serve as the primary point person for rounds coverage

Partner with Reentry Engagement Specialist for property rounds

Coordinate a periodic cross-role check-in on property conditions, resident needs, and rounds coverage

Key Responsibilities

Coordinate – case management, referrals, and support services for participants

Track – program data, attendance, and outcomes

Schedule – staff meetings, rounds, and participant check-ins

Support – grant reporting, invoicing, and administrative operations

Preferred Skills

Lived experience or close proximity to incarceration and/or the criminal legal system

Case management experience (professional, personal, or informal)

Ability to work effectively across cultural, racial, or socioeconomic differences

Strong organizational and data-tracking skills

Clear, consistent communication

Familiarity with grant reporting and invoicing

Experience with case management software or client databases

Equal Employment Opportunity Statement

Nehemiah is committed to providing equal employment opportunities to all qualified individuals and employees. It is the policy of Nehemiah to prohibit unlawful discrimination and unlawful harassment and to afford equal employment opportunities to employees and applicants without regard to applicable protected classes. Nehemiah will not retaliate against individuals who assert their rights under applicable federal, state, or local equal opportunity laws.

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