Reentry Coordinator (Temporary)

The California State University; California (MO); On-site; USD 61,826 - 88,085; Full time

Benefits offered by this job

Medical, dental, vision benefits

Retirement plans

Tuition fee waiver

Job summary

The California State University is hiring a Reentry Coordinator to support justice-involved individuals in accessing higher education. The role involves outreach in correctional facilities, guiding students through admissions, and developing community partnerships. Candidates should hold a Bachelor's degree in social work, psychology, or a related field, with professional experience and lived experience with the criminal legal system highly valued. The position offers a salary range of $5,540 to $7,893 monthly, with various benefits including medical and retirement plans.

Qualifications

• 3+ years of progressively responsible professional student services work experience.
• Lived experience with the criminal legal system.

Responsibilities

• Conduct outreach in correctional facilities to inform on college pathways.
• Guide students through admissions and enrollment processes.
• Cultivate partnerships with probation and parole officers.

Skills

Strong communication skills

Crisis management

Cultural humility

Education

Bachelor’s degree in social work, psychology, or related field

Job description

Job no: 557549 Work type: Staff Location: East Bay Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Counselor (Non-instructional Faculty)

Salary Range: $5,540.00 per month to $7,893.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,540.00 per month to $6,716.00 per month.

Benefits: medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick leave, 14 paid holidays, one personal holiday, tuition fee waiver.

Project Rebound is a CSU-wide student support program serving formerly incarcerated students across 20 of 22 CSU campuses. Cal State East Bay’s Project Rebound (established in 2022) provides a supportive, accessible environment where justice-impacted students can apply, persist, and succeed in their academic, career, and leadership goals. The Reentry Coordinator plays a key role in designing, implementing, and sustaining pathways that support justice-involved individuals in accessing and succeeding in higher education.

This is a full-time, grant funded, temporary position under the Student Services Professional classification through June 30, 2027, with the possibility of reappointment, not to exceed three years from date of hire.

Responsibilities

Outreach, Intake and Reentry Support

• Conduct recurring outreach inside correctional facilities (CDCR, county jails, and juvenile justice centers) to provide information on college pathways, CSU admissions requirements, and Project Rebound services
• Design, implement, and manage pre-release college readiness processes, including transcript evaluation, financial aid preparation, and individualized educational planning
• Coordinate “warm handoff” transitions for individuals returning home, ensuring immediate access to housing support, food security resources, technology, and mental health services
• Maintain consistent communication with prospective students pre- and post-release to support continuity of care
• Develop processes that mitigate barriers while maintaining compliance with CSU and external agency requirements

Admissions & Academic Support

• Guide students through complex admissions and enrollment processes, including Cal State Apply, FAFSA/CADAA, transcript retrieval and evaluation, and course placement
• Exercise independent judgment in resolving and referring, where appropriate, admissions and financial aid barriers to justice-involved students, including missing records, legal documentation challenges, and addressing parole-related enrollment constraints
• Collaborate with articulation, admissions, financial aid, and faculty to address systemic barriers commonly experienced by incarcerated students
• Provide individualized academic advising, including major exploration, semester course planning, registration support, degree planning, and transfer pathway support
• Monitor academic progress, identify students at risk, and connect them to tutoring, accessibility accommodations, mentoring, and additional campus resources
• Develop and implement comprehensive reentry support plans addressing housing, employment, healthcare, food security, transportation, financial stability, and social support needs
• Provide ongoing case management and monitor student progress, well‑being, barriers, and resource needs
• Connect students to campus and external resources including counseling, career services, community-based reentry programs, and legal aid
• Collaborate closely with Project Rebound’s Housing Coordinator to stabilize students’ living situations and ensure retention
• Ensure appropriate handling of sensitive student information and adherence to university and external regulations
• Manage institutional risk and compliance considerations related to justice-involved students, including coordination with correctional record offices, supervision officers, court systems, UPD, and other relevant partners

Community & Campus Partnerships

• Cultivate, negotiate, and sustain strong partnerships with probation and parole officers, correctional institutions (CDCR, county jails, juvenile facilities), community-based reentry organizations, social service agencies, and community colleges
• Develop and manage structured correctional-to-CSU pipelines, including pre-release engagement models, onboarding protocols, and transition frameworks
• Establish and oversee MOUs and operating agreements that define referral processes from correctional facilities, community colleges, and community-based reentry programs
• Represent Project Rebound and the university in correctional settings, community events, reentry networks, campus outreach events, and national conferences
• Collaborate with Student Affairs, Financial Aid, Student Finance, Accessibility Services, and other departments to advocate for Rebound Scholar needs
• Coordinate and secure institutional access to correctional facilities and oversee in‑reach programming logistics and compliance
• Independently design and refine program structures that support reentry and student success
• Track student outcomes and program effectiveness to inform improvements and reporting
• Contribute to the development of institutional policies and practices that strengthen reentry pathways and equity in higher education

Minimum Qualifications

Knowledge and Abilities: Thorough knowledge of the principles of individual and group behavior; general knowledge of the principles, practices and trends of the Student Services field; general knowledge of policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately, advise students individually and in groups, determine appropriate courses of action, and establish cooperative working relationships with a variety of individuals.

Experience: Equivalent of three years progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.

Required Qualifications

• Lived experience with the criminal legal system
• Bachelor’s degree in social work, psychology, public health, education, or related field
• Work experience involving justice-involved populations, reentry services, academic advising, case management, or social services
• Strong cultural humility and ability to support students from diverse backgrounds
• Excellent communication, organizational, and crisis management skills
• Ability to work collaboratively across institutions and with confidential information

Preferred Skills and Knowledge

• Master’s degree in social work, psychology, public health, education, or related field
• Experience working directly with CDCR, county jail systems, juvenile justice centers, or community-based reentry organizations
• Experience navigating higher education as a justice-involved student
• Knowledge of trauma-informed care, motivational interviewing, and strength-based practices
• Bilingual proficiency

Conditions of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

EEO Statement

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209, and other applicable state and federal anti-discrimination laws.