Reentry Case Manager

True North Recovery Inc.; Fairbanks (AK); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

ICHRA Coverage for Employee Health Insurance

401K Plan - 100% Match Up To 5%

Life & ADD Insurance Policy 100% covered by employer

Vision and Dental Policy 90% covered by employer

Paid Time Off Accrual

Paid Training and Credentialing

Job summary

True North Recovery Inc. is seeking a full-time role focused on supporting adults reentering the community after incarceration. This position involves maintaining relationships with referral sources, documenting interactions, and providing case management.

Qualified candidates should have an associate's degree in a relevant field and a valid Alaska driver's license. The role offers comprehensive benefits including health insurance, a 401K plan, and a monthly cash stipend.

Qualifications

• An associate's degree in human services or related field is preferred.
• Must obtain CDC II OR CDC I & NACA I within 3 years of hire.
• Continued employment is contingent upon a satisfactory background check.

Responsibilities

• Maintain relationships with partnering agencies and referral sources.
• Document interactions utilizing DAP note formatting in AKAIMS.
• Coordinate with community agencies for participant needs.

Skills

Excellent verbal and written communication skills

Ability to work independently with minimal supervision

Proficient with PCs and standard office equipment

Strong problem-solving skills

Ability to coordinate multiple activities

Education

Associate's degree in human services or related field

Valid Alaska driver's license

Continuous sobriety if in recovery

Job description

ROLES AND RESPONSIBILITIES

• Maintains a relationship with all partnering agencies and referral sources.
• Efficiently document all billable interactions into AKAIMS, utilizing DAP note formatting.
• Coordinates with referral sources, involved family members, community agencies and other treatment providers to provide the best treatment and case management options for the individual participant’s needs.
• Services a caseload of active participants, all of which will be adults returning from incarceration and entering into the community.
• Provides motivational interviewing, social, and emotional support to participants entering and engaging in the program.
• Ability to navigate multiple grants and organization programs.
• Create crisis stabilization plans as needed for participants exploring treatment and coordinate assistance from peer supports to accomplish immediate/crisis goals.
• Assists participants in identifying case management services; as needed, in accordance to best practices to provide linkage and advocacy that participants need. To include coordinating referrals that pertain to employment, mental health, housing, medical with local community clinics, social service agencies, continuing care and provide follow-up on all referrals made.
• Works with participants to develop and update personalized plans prior to program completion to ensure participants leave the program with a clear plan for continued housing, employment, support, and treatment needs.
• Able to pass a background to enter into correctional facilities and participate in InReach.
• Assist participants in exploring available grants to aid them in getting funding for housing, transportation, education, and other needed items.
• Attends all relevant training.
• Attends Fairbanks reentry coalition meetings and case management meetings. Ability to provide client updates in meetings.
• Attends staff meetings and works collaboratively with other staff in case staffing/review.
• Transport participants on assigned activities, case management services and outings as needed.
• Maintains a respectful relationship with participants, former participants, family members and peers.
• Performs other duties as needed and/or assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• An associate's degree in human services or related field is preferred. An equivalent combination of education and experience may be accepted.
• If in recovery, one year of continuous sobriety prior to hire and active and continuing participation in a recovery support program, such as a 12‑step program.
• Must obtain CDC II OR CDC I & NACA I within 3 years of hire.
• Valid Alaska driver’s license and insurable under TRUE NORTH RECOVERY INC’s automotive insurance, which requires a driver to be at least 21 years of age.
• Continued employment is contingent upon receipt of a satisfactory state and federal background check.

PREFERRED SKILLS

• Excellent verbal and written communication skills.
• Proficient with PCs and standard office equipment.
• Ability to make decisions and exercise good judgment.
• Ability to work independently with minimal supervision.
• Ability to work under pressure and prioritize workload.
• Strong public speaking and organizational skills.
• Strong problem‑solving skills.
• Observes participants rights to confidentiality.
• Ability to coordinate multiple activities.
• Equivalent combination of HSD or GED and experience may be accepted.

COMPETENCIES

• Working with Others
• Assessing Strengths and Needs
• Planning Services
• Providing Services
• Linking to Resources
• Advocating
• Individualizing Care
• Documenting
• Behaving Professionally and Ethically

FULL TIME BENEFITS

• ICHRA Coverage for Employee Health Insurance Policy Reimbursement (Health Insurance Policy Reimbursement)
• 401K Plan - 100% Match Up To 5%
• Life & ADD Insurance Policy 100% covered by employer
• Vision and Dental Policy 90% covered by employer
• 10 Paid Holidays a Year
• Paid Time Off Accrual
• Paid Training and Credentialing
• Short term and long-term disability
• Monthly cash stipend
• Supplemental benefits including: critical illness insurance, accident insurance and hospital indemnity

PHYSICAL REQUIREMENTS

This role is primarily performed in an office building with standard office environment and controlled temperatures. When working outdoors or at a job site the employee may be exposed to construction equipment or other moving objects/equipment; reference job site specifics. The employee is occasionally required to lift and/or move up to 50 lbs. Employee is frequently required to sit, stand, walk, talk/hear, see, read, and personally interact with others.

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