Red-Carpet Casino Cashier & Guest Host

Plainridge Park Casino; Plainville (MA); On-site; USD 38,000 - 48,000; Full time

Job summary

Plainridge Park Casino in Massachusetts is seeking a friendly, guest-focused team member to create a fun environment and deliver excellent service. You will handle cash transactions, enroll players into the Players Club, support casino promotions, and maintain accurate records while following Title 31 regulations and company policies.

The role emphasizes gracious hosting, strong communication, and adherence to standards during all guest interactions.

Qualifications

• Foster a fun environment and provide gracious hospitality.
• Promote community involvement and participate in events.
• Follow Red-Carpet Customer Service guidelines and policies.
• Process cash transactions accurately and securely.
• Maintain accurate player tracking and assist promotions.

Responsibilities

• Foster a fun environment for guests and coworkers.
• Serve as a gracious host and promote positive experiences.
• Represent the brand at community events and sponsor activities.
• Handle cash transactions and cashier duties, including TITO and currency exchange.
• Ensure compliance with Title 31 regulations and internal policies.

Skills

Customer service

Cash handling

Phone etiquette

Guest relations

Compliance awareness

Tools

Cashier systems

Job description

Plainridge Park Casino in Massachusetts is seeking a friendly, guest-focused team member to create a fun environment and deliver excellent service. You will handle cash transactions, enroll players into the Players Club, support casino promotions, and maintain accurate records while following Title 31 regulations and company policies.

The role emphasizes gracious hosting, strong communication, and adherence to standards during all guest interactions.