Recruitment Project Support - Trax Retail

Alia Services; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Alia Services is seeking a Recruitment Project Support Representative for a fully remote role. The ideal candidate is detail-oriented, proactive, and capable of handling multiple projects effectively. Responsibilities include managing recruitment processes, interviewing candidates, and ensuring positive candidate experiences. This position offers competitive compensation, mentorship opportunities, and a dynamic company culture that values inclusion and professional growth.

Benefits

Full-time positions with overtime potential

100% remote work

Competitive compensation package

Mentorship and leadership development programs

Qualifications

• 1+ years of experience in customer service or tech support.
• Strong oral and written English proficiency.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Manage high volume tasks and projects under tight deadlines.
• Interview and screen potential representatives.
• Ensure a positive experience for candidates throughout the recruitment process.

Skills

Customer service

Tech support

Critical thinking

Problem solving

Communication

Multitasking

Tools

Microsoft Office

Job description

This position is fully remote and available for applicants living in countries in Central America and Mexico, including Guatemala, Honduras, El Salvador, Costa Rica, and Panama.

Please submit your RESUME in ENGLISH.

THIS JOB IS NOT HR RELATED.

ABOUT THE ROLE:

At Trax Retail, we are seeking a dynamic and versatile professional to join our team as a Recruitment Project Support Representative. If you are a competitive, people-oriented individual with excellent English skills, and you are looking for a role that offers professional stability, then this job is perfect for you.

RESPONSIBILITIES:

• Efficiently manage a high volume of tasks and projects, even under tight deadlines
• Build strong interpersonal relationships and rapport with representatives and team members.
• Work closely with different departments to ensure projects and client requests are met.
• Serve as the primary point of contact for representatives throughout the project assignment and execution.
• Interview and screen potential representatives/merchandisers for store visits.
• Explain work opportunities and answer representatives/merchandisers' questions.
• Ensure a positive experience for representatives throughout the recruitment process.
• Collaborate with your Team Lead and team members to meet staffing needs.
• Maximize earned revenue against project contracts.
• Gather client feedback to improve services and work cross-functionally for improvements.
• Set appointments for prospective representatives in specific stores to complete projects.

REQUIREMENTS:

• 1+ years of experience in customer service, tech support, visual screening, sourcing.
• Ability to manage multiple projects simultaneously with set deadlines in a fast-paced environment.
• Strong oral and written English proficiency, with excellent communication skills.
• Proactive, detail-oriented, and capable of multitasking.
• Critical thinking and problem-solving skills are essential.
• Experience in retail projects is a plus.
• Inclusive collaborator who thrives in an inclusive company culture.
• Quick thinker who can work with minimal supervision.
• Tech-savvy, with strong typing skills and Microsoft Office knowledge.

WHO WE ARE?

Trax Retail is one of the fastest-growing retail merchandising companies in the world. We conduct over 90,000 store visits monthly, including shelf audits, restocking, planogram maintenance, display assembly, product demos, brand representation, and resets. Our merchandisers enjoy flexible schedules, working in a fast-paced environment, and helping great brands improve their in-store execution. We offer fair compensation, benefits, and a culture that values inclusion, belonging, and professional growth.

Alia Services is a renowned remote recruitment and payroll services company, providing one-window solutions for entrepreneurs, SMEs, companies, and candidates. We help organizations achieve their goals by acquiring exceptional human capital through a fast and easy recruitment process.

WHAT DO WE PROVIDE?

• Full-time positions with potential for overtime.
• 100% remote positions.
• Competitive compensation package.
• An inclusive, fast-paced, exciting environment fostering accelerated professional growth.
• 1-on-1 coaching, mentorship, and leadership development programs.
• Opportunities for cross-functional development.