Recruiting Supervisor, Field Operations

Gopuff; Philadelphia (Philadelphia County); On-site; USD 85,000 - 112,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

HSA or FSA eligibility

Long and Short-Term Disability

Fitness Reimbursement Program

25% employee discount & FAM Membership

Flexible PTO

Group Life Insurance

EAP through AllOne Health

Job summary

Gopuff is seeking a Recruiting Supervisor to drive candidate pipelines and staffing across our Field Operations network including Distribution Centers and Retail locations. You will lead backfill planning, source proactively for new site launches, and partner with Field Leadership to align recruiting with operational needs.

The role requires 3–5 years in talent acquisition within fast-paced environments, strong leadership, and a data-driven mindset.

Qualifications

• 3–5 years of talent acquisition experience in a fast-paced, high-volume environment (retail, logistics, fulfillment, or hospitality background preferred).
• Leadership or mentoring experience with junior recruiters, offshore partners, or vendor teams.
• Excellent communication skills for cross-functional collaboration with Field Leadership, Site Leaders, and Regional Managers.
• Comfort with recruitment metrics and funnel data to solve capacity bottlenecks.
• Ability to thrive in a rapid-growth, dynamic environment with shifting priorities.

Responsibilities

• Lead proactive sourcing strategies for high-volume hiring markets, new site launches, and backfill needs across field operations.
• Partner with Regional Managers and Site Leaders to align recruiting priorities with operational demands.
• Coordinate offshore and third-party recruiting partners to ensure seamless support.
• Identify workflow bottlenecks, drive recruitment efficiency, and lead field hiring initiatives.
• Oversee execution, training, and pipeline management for field leadership interview processes.
• Manage recruitment strategy and funnel health to support high-volume recruiters and field alignment.
• Analyze recruitment metrics to maintain pipeline health and timely time-to-fill.
• Oversee vendor management.

Skills

High-volume hiring

Leadership

Stakeholder management

Data-driven

Agility

Job description

As the Recruiting Supervisor, you will play a critical role in driving candidate pipelines and operational continuity across our Field Operations network—including Distribution Centers, Micro-Fulfilment Centers, Retail locations, and Starbucks licensed cafes.

You will provide critical management, strategy, and operational partnership to Field Leadership. You will oversee backend recruitment strategy, manage offshore supporting resources, and lead high-volume hourly hiring prioritization to keep our sites fully staffed and operational.

What We Offer

• Medical/Dental/Vision Insurance
• 401(k) Retirement Savings Plan
• HSA or FSA eligibility
• Long and Short-Term Disability Insurance
• Fitness Reimbursement Program
• 25% employee discount & FAM Membership
• Flexible PTO
• Group Life Insurance
• EAP through AllOne Health (formerly Carebridge)

Responsibilities

• Field Sourcing & Launches: Lead proactive sourcing strategies for high-volume hiring markets, new site launches, and ongoing backfill needs across field operations.
• Stakeholder Management: Partner directly with Regional Managers and Site Leaders to align recruiting priorities with operational demands and mitigate staffing risks.
• Resource & Vendor Coordination: Manage offshore and third-party recruiting partners to ensure seamless administrative and high-volume support.
• Process Improvement: Identify workflow bottlenecks, drive recruitment efficiency, and lead special field hiring initiatives.
• Interview Program Oversight: Drive execution, training, and pipeline management for field leadership interview processes.
• Pipeline & Funnel Optimization: Oversee recruitment strategy and funnel health to support high-volume recruiters and streamline field alignment.
• Data & Performance Tracking: Analyze recruitment metrics to maintain pipeline health, optimize time-to-fill, and deliver a high-quality candidate experience.
• Vendor Management

Qualifications

• Experience: 3–5 years of talent acquisition experience, with proven success in a fast-paced, high-volume environment (retail, logistics, fulfillment, or hospitality background strongly preferred).
• Leadership & Team Oversight: Demonstrated experience mentoring, coordinating, or leading junior recruiters, offshore partners, or vendor teams.
• Stakeholder Management: Exceptional communication skills with the ability to build strong cross-functional relationships with Field Leadership, Site Leaders, and Regional Managers.
• Data-Driven Mindset: Comfortable using recruitment metrics and funnel data to solve capacity bottlenecks and tell compelling operational stories.
• Agility & Ownership: Ability to thrive in a rapid-growth, dynamic environment, managing shifting priorities without compromising on candidate or hiring manager experience.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.