Recruiting Operations Manager

Emory University; Atlanta (GA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A prestigious educational institution in Atlanta seeks a Recruiting Operations Manager to drive recruitment excellence. Responsibilities include managing pre-employment screenings, overseeing vendor management, and enhancing HR initiatives through data analytics. Ideal candidates have a bachelor's degree, five years of relevant experience, and exceptional communication skills. With opportunities for remote work, this role also requires occasional in-office presence. The successful candidate will help innovate recruitment processes while ensuring compliance and efficiency in operations.

Qualifications

• 5 years of experience in Human Resources or recruiting operations.
• Direct supervisory or management experience is required.
• Knowledge of background screening processes and FCRA compliance.

Responsibilities

• Drive operational excellence and program innovation.
• Manage a team responsible for pre-employment screening.
• Ensure vendor management and compliance monitoring.

Skills

Data analytics

Compliance monitoring

Communication skills

MSOffice proficiency

Project management

Education

Bachelor's degree in a related field

Advanced degree and certifications

Tools

PeopleSoft

iCIMS

Kronos

Job description

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world‑class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description

The Recruiting Operations Manager drives operational excellence and program innovation within the recruitment functions. This role ensures alignment with organizational goals focused on efficiency, compliance, and quality hiring. Key responsibilities include data analytics and reporting, enhancing or implementing new initiatives, and overseeing pre‑employment and employee screening services to support a safe campus.

Responsibilities

• Acts as project manager for process improvement efforts and system enhancements, including liaising with IT, Marketing, General Counsel and other collaborating departments, as necessary. Works in partnership with counterparts at Emory Healthcare for shared system initiatives.
• Ensures vendor management usage, functionality and systems administration support is maximized. Researches and provides recommendations for improvements, applying expertise and training, as needed. Oversees compliance monitoring, team performance KPIs, campus metrics and ad hoc reporting, as needed.
• Manages a team of coordinators that ensure pre‑employment requirements such as background checks, drug screens, health assessments, and others. This also includes oversight of any required screenings needed for volunteers, students, contractors and employees.
• Creates and updates job aids and resources documents provided to the team, leadership, human resource partners, hiring managers, and search committee members. Ensures department Standard Operating Procedure (SOP) manuals for the department are kept current.
• Monitors department equipment ordering and inventory including laptop computers, accessories, and cell phones.
• Contributes to recruitment marketing efforts including social media efforts, vendor support, career fairs, open houses, and/or advertising efforts to enhance sourcing capabilities. Manages Employee Referral Program tracking, reporting, and payment process.
• Has oversight of temporary hiring support which includes monitoring of active temporary worker statuses and term dates, proper chargeback alignment, and resolving payroll issues and pay requests associated with timekeeping updates.
• Partners with finance and payroll departments, as needed, to ensure invoices are paid and that any monthly chargebacks are processed appropriately and in a timely manner.
• Oversees the monitoring of the department inbox, assisting with the resolution of issues, as needed.
• Performs related responsibilities as required.

Minimum Qualifications

• Bachelor's degree in a related field and five years of related experience in Human Resources or recruiting operations or an equivalent combination of education, training and experience.
• Advanced degree and applicable certifications a plus.
• Previous direct supervisory or management experience.
• Knowledge of pre‑employment and background screening processes including FCRA compliance requirements.
• Advanced proficiency in MSOffice, including Excel and other tools; the ability to analyze large datasets. Proven experience as a system super‑user or administrator (ATS/ERP implementation experience preferred).
• Familiarity with PeopleSoft, iCIMS, Qualtrics, and Kronos and/or other appropriate HRIS systems.
• Exceptional communication skills, both written and verbal.

Note

This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University location as needed and at times, on short notice. Emory reserves the right to change this status with notice to employee.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: [phone] (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at [e-mail] or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.