Recruiting Operations & Enablement Lead

DigitalOcean; San Francisco (CA); Remote; USD 120,000 - 150,000; Full time

Job summary

DigitalOcean is seeking a Recruiting Operations & Enablement Manager to own the systems, processes, and infrastructure that power our recruiting function.

This is a hands-on role: you'll manage the day-to-day health of our recruiting tech stack, build the operational rigor that lets recruiting scale cleanly as the business grows, and partner closely with recruiters and People teams to remove friction from the hiring process.

Qualifications

• 5+ years in recruiting operations with hands-on experience in coordination, systems administration, and process design.
• 2+ years managing people or leading cross-functional workstreams.
• Proven experience documenting repeatable processes that support data hygiene across recruiting systems.
• Strong command of ATS platforms (Greenhouse, Ashby, Workday) and recruiting/scheduling tools.
• Data-driven program management, with experience building KPIs, dashboards, and translating insights into action.
• Comfortable experimenting with AI tools and automation to reduce manual work.
• Excellent communication skills — able to earn buy-in and drive adoption across teams without formal authority.
• Bachelor's degree or equivalent experience.

Responsibilities

• Own the strategy and day-to-day operation of our recruiting systems, including our ATS and scheduling/coordination tooling, ensuring they're configured, adopted, and running smoothly across the recruiting org.
• Build and document repeatable, scalable processes that hold up as headcount and hiring volume grow.
• Own data hygiene and reporting across recruiting systems: clean requisition data, accurate candidate and pipeline records, and dashboards recruiting and business leaders can trust.
• Partner with recruiters to identify the biggest sources of friction and manual work, then prioritize and build solutions — whether that's a new workflow, automation, or process redesign leveraging AI and tools.
• Evaluate and implement new recruiting technology and AI-enabled tools that make the team meaningfully more effective, and manage vendor relationships with a focus on ROI.
• Work as a close partner to People Operations, Legal and Finance on shared processes such as offer letter management, background checks, and headcount approvals, ensuring clean handoffs.
• Define success metrics for recruiting operations and use data to drive continuous improvement across the candidate and interviewer experience.
• Build and maintain processes with the rigor and auditability expected of a public company, anticipating compliance needs before they're required.

Skills

Recruiting operations

Recruiting coordination

Systems administration

Process design

Data hygiene

KPIs & dashboards

AI tools & automation

Communication

Education

Bachelor's degree or equivalent

Tools

Greenhouse

Ashby

Workday

Scheduling tools

Job description

DigitalOcean is seeking a Recruiting Operations & Enablement Manager to own the systems, processes, and infrastructure that power our recruiting function.

This is a hands-on role: you'll manage the day-to-day health of our recruiting tech stack, build the operational rigor that lets recruiting scale cleanly as the business grows, and partner closely with recruiters and People teams to remove friction from the hiring process.