Recruiting Coordinator Lead, Applied

Triwill Group; San Francisco (CA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Relocation support

Hybrid work model

Job summary

OpenAI is seeking a Recruiting Coordinator Lead to scale and strengthen recruiting operations across the organization. You will partner with recruiters, sourcers, hiring managers, and leadership to drive operational excellence, improve processes, and support scalable hiring practices.

This role goes beyond scheduling; you will design scalable coordination practices, identify inefficiencies, influence changes, and raise the operational bar across the coordination organization.

Qualifications

• 5+ years of recruiting coordination, recruiting operations, or related experience in fast-paced or high-growth environments.
• 1.5+ years of experience managing or leading recruiting coordinators, contingent workforce teams, or recruiting operations in a high-volume environment.
• Significant experience supporting multiple technical business functions and hiring teams with varying operational needs and stakeholder styles.
• Proven expertise managing high-volume and complex technical scheduling.
• Experience supporting interviewer load balancing strategies or recruiting capacity planning efforts.
• Strong stakeholder management and communication skills with the ability to build trust and influence across recruiters, hiring managers, executives, and cross-functional partners.

Responsibilities

• Lead scalable recruiting coordination practices across multiple technical business functions and hiring pipelines, ensuring operations are efficient, consistent, and candidate-first.
• Act as a strategic partner on recruiting operations challenges, helping identify scalable solutions through data, tools, process improvements, and cross-functional collaboration.
• Partner closely with recruiters, hiring managers, recruiting leadership, and Executive Operations teams to support hiring goals and drive operational excellence.
• Act as a trusted operational lead within the coordination organization by both managing and mentoring coordinators, driving consistency, and helping establish scalable best practices.
• Support interviewer enablement efforts including interviewer training logistics, onboarding coordination, interviewer pool management, and load balancing support.
• Use tools such as Ashby, Guide, ChatGPT, Google Workspace, Slack, Navan, Reimbi and Notion to support a timely, efficient, and high-quality hiring experience.
• Manage professional, timely, and candidate-first communication with candidates and stakeholders across written and verbal channels.
• Coordinate onsite interview logistics, candidate travel, and reimbursement processes, including domestic and international travel support.
• Identify systemic operational gaps, conduct root-cause analysis, and recommend scalable improvements that support long-term recruiting growth.
• Navigate ambiguity, shifting priorities, and fast-moving hiring environments while influencing stakeholders to adopt consistent and scalable coordination practices.

Skills

Recruiting coordination

Stakeholder management

Data-driven decisions

Scheduling at scale

Interviewer enablement

Mentoring coordinators

Operational excellence

Cross-functional collaboration

Communication

Tools

Google Calendar

Guide

Ashby

Slack

Notion

Navan

Reimbi

Google Workspace

Job description

About the Team

OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Hiring exceptional talent is one of the most important ways we pursue this mission, and our Recruiting Coordination team plays a critical role in ensuring a world-class candidate and stakeholder experience throughout the hiring process.

We’re seeking a Recruiting Coordinator Lead to join our team and help scale and strengthen recruiting operations across OpenAI. This role will partner closely with recruiters, sourcers, interviewers, hiring managers, recruiting leadership, and cross‑functional stakeholders to drive operational excellence, improve coordination processes, and support efficient, scalable hiring practices.

This role goes beyond scheduling execution - we are looking for a highly experienced coordination leader who can design scalable coordination practices, identify systemic inefficiencies, influence process changes across teams, and help raise the operational bar across the coordination organization.

About the Role

As a Recruiting Coordinator Lead, you will:

• Lead scalable recruiting coordination practices across multiple technical business functions and hiring pipelines, ensuring operations are efficient, consistent, and candidate-first.
• Act as a strategic partner on recruiting operations challenges, helping identify scalable solutions through data, tools, process improvements, and cross‑functional collaboration.
• Partner closely with recruiters, hiring managers, recruiting leadership, and Executive Operations teams to support hiring goals and drive operational excellence.
• Act as a trusted operational lead within the coordination organization by both managing and mentoring coordinators, driving consistency, and helping establish scalable best practices.
• Support interviewer enablement efforts including interviewer training logistics, onboarding coordination, interviewer pool management, and load balancing support.
• Use tools such as Ashby, Guide, ChatGPT, Google Workspace, Slack, Navan, Reimbi and Notion to support a timely, efficient, and high-quality hiring experience.
• Manage professional, timely, and candidate-first communication with candidates and stakeholders across written and verbal channels.
• Coordinate onsite interview logistics, candidate travel, and reimbursement processes, including domestic and international travel support.
• Identify systemic operational gaps, conduct root‑cause analysis, and recommend scalable improvements that support long‑term recruiting growth.
• Navigate ambiguity, shifting priorities, and fast-moving hiring environments while influencing stakeholders to adopt consistent and scalable coordination practices.

Qualifications:

• 5+ years of recruiting coordination, recruiting operations, or related experience in fast‑paced or high‑growth environments.
• 1.5+ years of experience managing or leading recruiting coordinators, contingent workforce teams, or recruiting operations in a high‑volume environment.
• Significant experience supporting multiple technical business functions and hiring teams with varying operational needs and stakeholder styles.
• Proven expertise managing high‑volume and complex technical scheduling.
• Experience supporting interviewer load balancing strategies or recruiting capacity planning efforts.
• Strong stakeholder management and communication skills with the ability to build trust and influence across recruiters, hiring managers, executives, and cross‑functional partners.
• Demonstrated track record of improving coordination workflows, operational processes, or recruiting systems at scale.
• Expertise with tools such as Google Calendar, Guide, Ashby, Slack, Notion, Navan, Reimbi and Google Workspace, with demonstrated ability to handle high‑volume tasks efficiently.
• Highly organized with strong prioritization skills and the ability to adapt quickly in fast‑paced, ambiguous environments.
• Detail‑oriented, proactive, and solutions‑oriented when addressing operational challenges.
• Collaborative mindset with a passion for improving processes, documentation, and team operations.
• High level of professionalism and discretion when supporting senior leadership and executive‑level candidates.

Preferred Qualifications:

• Experience supporting hypergrowth or rapidly scaling recruiting organizations.
• Advanced technical knowledge of tools used for process automation, reporting, or operational optimization in recruiting.
• Broader knowledge of AI or technology trends and enthusiasm for OpenAI’s mission.
• Strong process improvement mindset with experience contributing to scalable systems, operational consistency, or improved team workflows.

Location & Workplace

This role is based in our San Francisco office and we aren’t considering remote applications at this time. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.

Our open‑plan offices have height‑adjustable desks, conference rooms, phone booths, well‑stocked kitchens full of snacks and drinks, three in‑house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Aff… statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US‑based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non‑compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.

OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf.

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.