Recruiter, Retail

MillerKnoll; Stamford (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

MillerKnoll is seeking a Retail Recruiter to support full‑cycle recruiting across North America, focusing on high‑volume store roles. You will partner with regional directors, general managers, and store leaders to align hiring with business needs, workforce plans, and the customer experience goals.

In this role you will manage sourcing, screening, interviewing, and closing candidates while safeguarding diversity and equity.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field, or equivalent professional experience.
• 3–5 years of recruiting experience, with a strong emphasis on retail, high‑volume, or multi‑location environments.
• Experience recruiting for luxury, consumer‑facing, or customer experience driven brands preferred.
• Demonstrated ability to influence and guide leaders without direct authority.
• Proven experience managing multiple requisitions, stakeholders, and hiring priorities simultaneously.
• Strong behavioral interviewing, assessment, and closing skills.
• Understanding of employment laws and recruiting compliance in North American retail.
• Experience using applicant tracking systems and web based recruiting tools.
• Strong communication and relationship building skills
• Ability to work independently, prioritize effectively, and thrive in a fast paced environment.

Responsibilities

• Manages full‑cycle recruitment process for assigned North American retail locations, from sourcing strategy through offer acceptance and onboarding.
• Supports high volume, multi location hiring in a fast‑paced retail environment, balancing speed‑to‑fill with quality‑of‑hire and candidate experience.
• Partners with Regional Directors and Store Leaders to prioritize requisitions, align expectations, and address urgent staffing needs.
• Executes comprehensive recruiting strategies for our store & studio roles.
• Manages processes for identifying and developing internal retail talent while delivering a strong slate of external candidates for each opening.
• Maximizes use of the applicant tracking system and web‑based recruiting tools to drive efficiency and visibility.
• Participates in recruiting events such as career fairs, community outreach, and local partnerships to support hiring needs and build brand awareness
• Acts as a brand ambassador, clearly articulating and “selling” our culture, values, and employee experience to prospective candidates.
• Interviews, assesses, and closes candidates while ensuring hiring practices support diversity, affirmative action, and equal employment opportunity goals.
• Guides store leaders through structured interviewing, selection decisions, and compensation recommendations.
• Supports hiring managers with interview training, process education, and compliance responsibilities.
• Stays current on retail hiring trends, wage dynamics, and labor market conditions to continuously optimize recruiting strategies.
• Maintains strong relationships with retail talent communities to support short‑ and long term workforce needs.
• Monitors and reports on recruiting activity, including requisition status and key performance metrics.

Skills

Stakeholder management

Behavioral interviewing

High-volume recruiting

Retail recruiting

Communication skills

Education

Bachelor’s degree or equivalent experience in HR/Business

Tools

Applicant Tracking System (ATS)

Web-based recruiting tools

Job description

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

About This Opportunity

The Retail Recruiter reports to the Senior Manager, Talent Acquisition and is responsible for supporting the full-cycle recruitment process to attract, assess, and hire talent across a growing portfolio of retail locations throughout North America, This role focuses on high-volume hiring for store-level positions, including Sales Associates, Operations, and Store Leadership roles. The Retail Recruiter partners closely with Talent Acquisition, Human Resources Business Partners, Regional Directors, General Managers, and Store Leaders to align hiring strategies with business needs and workforce planning objectives. This role ensures that recruitment efforts are efficient, consistent, and aligned with organizational standards and customer experience goals. Success in this position requires strong stakeholder management, the ability to navigate multiple priorities, and effective communication across diverse teams. The Retail Recruiter supports hiring managers in making consistent and equitable hiring decisions while balancing speed, quality, and candidate experience.

Essential Functions

• Manages full‑cycle recruitment process for assigned North American retail locations, from sourcing strategy through offer acceptance and onboarding.
• Supports high volume, multi location hiring in a fast‑paced retail environment, balancing speed‑to‑fill with quality‑of‑hire and candidate experience.
• Partners with Regional Directors and Store Leaders to prioritize requisitions, align expectations, and address urgent staffing needs.
• Executes comprehensive recruiting strategies for our store & studio roles
• Manages processes for identifying and developing internal retail talent while delivering a strong slate of external candidates for each opening.
• Maximizes use of the applicant tracking system and web‑based recruiting tools to drive efficiency and visibility.
• Participates in recruiting events such as career fairs, community outreach, and local partnerships to support hiring needs and build brand awareness
• Acts as a brand ambassador, clearly articulating and “selling” our culture, values, and employee experience to prospective candidates.
• Interviews, assesses, and closes candidates while ensuring hiring practices support diversity, affirmative action, and equal employment opportunity goals.
• Guides store leaders through structured interviewing, selection decisions, and compensation recommendations.
• Supports hiring managers with interview training, process education, and compliance responsibilities.
• Stays current on retail hiring trends, wage dynamics, and labor market conditions to continuously optimize recruiting strategies.
• Maintains strong relationships with retail talent communities to support short‑ and long term workforce needs.
• Monitors and reports on recruiting activity, including requisition status and key performance metrics.

Qualifications

• Bachelor’s degree in Human Resources, Business, or a related field, or equivalent professional experience.
• 3–5 years of recruiting experience, with a strong emphasis on retail, high‑volume, or multi‑location environments.
• Experience recruiting for luxury, consumer‑facing, or customer experience driven brands strongly preferred.
• Demonstrated ability to influence and guide leaders without direct authority.
• Proven experience managing multiple requisitions, stakeholders, and hiring priorities simultaneously.
• Strong behavioral interviewing, assessment, and closing skills.
• Understanding of employment laws and recruiting compliance in the North American retail landscape.
• Experience using applicant tracking systems and web based recruiting tools.
• Strong communication and relationship building skills
• Ability to work independently, prioritize effectively, and thrive in a fast paced, evolving environment.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].