Recruiter

Hilton. For The Stay; Cleveland (OH); On-site; USD 23,419; Full time

Benefits offered by this job

Go Hilton travel program: 100 nights of discounted travel

Access to pay through DailyPay

Mental health resources including free counseling

Comprehensive health insurance

401K plan and company match

Job summary

A leading hotel in Cleveland seeks a dedicated Security Officer for the 2nd shift. Responsibilities include ensuring guest safety, patrolling the hotel, and responding to emergencies. The role offers competitive pay at $17 per hour and excellent benefits like discounted travel and comprehensive health insurance. Ideal candidates demonstrate strong communication, problem-solving abilities, and a commitment to exceptional service.

Qualifications

• Open availability required, must be able to work any day, including holidays and weekends.
• Ability to respond to emergency situations effectively.
• Demonstrated commitment to teamwork and exceptional guest service.

Responsibilities

• Ensure the safety of guests and team members.
• Patrol the interior and perimeter of the hotel to identify potential risks.
• Write reports and ensure document accuracy.

Skills

Communication skills

Problem-solving skills

Attention to detail

Job description

Overview

Security Officer, 2nd Shift - Hilton Cleveland Downtown

Hilton Cleveland Downtown is looking for a dedicated Security Officer to join their hardworking Security team!

We're in the heart of Downtown Cleveland with the Rocket Mortgage Field House Playhouse Square and East 4th Street within a mile. Our hotel is connected to the Huntington Convention Center of Cleveland. We have an indoor pool fitness center and a top-floor bar with views of Lake Erie.

Details

Shift Pattern: 2nd - 2pm -10pm

Availability: open availability required must be able to work any day - holidays and weekends

Pay Rate: $17 per hour

Apply in minutes right from your phone! A Hilton recruiter will reach out to you!

Benefits

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family including Telemedicine and at-home care via AmazonCare
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Security Officer you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks security risks and undesirable conditions
• Respond to emergency situations including but not limited to safety hazards fires medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents as needed
• Writes reports and ensures accuracy of necessary documentation as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely friendly and efficient manner

What are we looking for?

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - We\'re leaders in our industry and in our communities.
• Teamwork - We\'re team players in everything we do.
• Ownership - We\'re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!