Recreation Team Lead: Programs & Member Services

City of Farmers Branch; Farmers Branch (TX); On-site; USD 22,000 - 26,000; Full time

Job summary

City of Farmers Branch is seeking a front desk and facility supervisor for the Parks & Recreation Department. The role emphasizes outstanding customer service, maintaining a clean and safe facility, and promoting programs.

The position covers multiple locations, with duties including registrations, class enrollments, and guiding patrons about fitness programs. CPR/First Aid required; criminal background check and drug testing are portions of employment.

Qualifications

• Experience in delivering superior customer service.
• Front desk and reception duties including greeting patrons and processing registrations.
• Ability to perform basic clerical tasks: data entry, filing, reports, and scheduling.

Responsibilities

• Greet customers, register for programs, and process memberships.
• Maintain a clean, safe facility and assist with setup for events and classes.
• Handle cash transactions and daily deposits; balance cash drawers.
• Provide information and tours to patrons and enforce facility rules as needed.
• Assist with marketing, reports, and general office tasks.

Skills

Customer service

Front desk operations

Data entry

Cash handling

CPR/First Aid

Education

High school diploma or equivalent

Tools

ActiveNet

Job description

City of Farmers Branch is seeking a front desk and facility supervisor for the Parks & Recreation Department. The role emphasizes outstanding customer service, maintaining a clean and safe facility, and promoting programs.

The position covers multiple locations, with duties including registrations, class enrollments, and guiding patrons about fitness programs. CPR/First Aid required; criminal background check and drug testing are portions of employment.