Recreation Supervisor | Full-Time

Omni Hotels & Resorts; ChampionsGate (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Omni Orlando Resort at ChampionsGate is seeking a Recreation Supervisor to lead a team of attendants across our pools, cabanas, and recreation areas, delivering exceptional guest experiences in a luxury setting. You will supervise, coach, and coordinate daily operations, ensure the highest standards of cleanliness and safety, and actively support seasonal programs and signature resort events.

Qualifications include 1–2 years in hospitality or guest services, strong leadership and communication

Qualifications

• Minimum 1–2 years of hospitality, recreation, or guest‑service experience; prior supervisory experience preferred.
• Strong leadership, communication, and conflict resolution skills.
• Ability to train, motivate, and hold team members accountable while fostering a positive work culture.
• Must be able to obtain and maintain CPR and First Aid certification.
• Highly organized and detail‑oriented; capable of managing multiple priorities in a fast‑paced, high‑volume environment.
• Flexible to work various shifts, including weekends, evenings, and holidays.

Responsibilities

• Supervise, coach, and motivate Recreation Attendants to deliver warm, anticipatory, and personalized service.
• Oversee daily recreation operations, including pool facilities, cabanas, towel hut, water slides, and activity spaces, ensuring they meet luxury standards.
• Coordinate, schedule, and actively support seasonal programs, curated guest activities, and signature resort events.
• Ensure all recreation facilities are maintained to the highest standard of cleanliness, safety, and presentation.
• Anticipate guest needs and resolve service concerns promptly with professionalism and discretion.
• Conduct regular inspections of recreation areas, equipment, and supplies; report and address maintenance or safety issues immediately.
• Train new team members in service standards, safety protocols, and operational procedures.
• Manage towel, equipment, and supply inventories, ensuring stock is maintained and properly distributed.
• Enforce recreation guidelines and pool safety standards with consistency, diplomacy, and guest care.
• Support scheduling, task delegation, and communication between team members and management.
• Foster a positive and engaged work environment by promoting teamwork, accountability, and service excellence.

Skills

Leadership

Communication

Conflict resolution

Training & mentorship

CPR & First Aid

Organizational skills

Multitasking

Flexibility

Job description

Omni Orlando at ChampionsGate.
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four‑diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk‑out golf, guests may choose to relax in our signature Mokara spa, dine in one of five restaurants or enjoy 15 acres of pools and recreation activities including the 850‑foot lazy river.

Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

Overview

At Omni Hotels & Resorts, every moment is an opportunity to create lasting memories. As a Recreation Supervisor, you will inspire and lead a team of attendants in delivering exceptional guest experiences across our pools, cabanas, and recreation areas. You will set the tone for service excellence, ensuring that our luxury standards are upheld through polished operations, engaging activities, and a safe, welcoming environment for guests of all ages.

Responsibilities

• Supervise, coach, and motivate Recreation Attendants to deliver warm, anticipatory, and personalized service.
• Oversee daily recreation operations, including pool facilities, cabanas, towel hut, water slides, and activity spaces, ensuring they meet luxury standards.
• Coordinate, schedule, and actively support seasonal programs, curated guest activities, and signature resort events.
• Ensure all recreation facilities are maintained to the highest standard of cleanliness, safety, and presentation.
• Anticipate guest needs and resolve service concerns promptly with professionalism and discretion.
• Conduct regular inspections of recreation areas, equipment, and supplies; report and address maintenance or safety issues immediately.
• Train new team members in service standards, safety protocols, and operational procedures.
• Manage towel, equipment, and supply inventories, ensuring stock is maintained and properly distributed.
• Enforce recreation guidelines and pool safety standards with consistency, diplomacy, and guest care.
• Support scheduling, task delegation, and communication between team members and management.
• Foster a positive and engaged work environment by promoting teamwork, accountability, and service excellence.

Qualifications

• Minimum 1‑2 years of hospitality, recreation, or guest‑service experience; prior supervisory experience preferred.
• Strong leadership, communication, and conflict resolution skills.
• Ability to train, motivate, and hold team members accountable while fostering a positive work culture.
• Must be able to obtain and maintain CPR and First Aid certification.
• Highly organized and detail‑oriented; capable of managing multiple priorities in a fast‑paced, high‑volume environment.
• Flexible to work various shifts, including weekends, evenings, and holidays.

Equal Opportunity

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].