Recreation Program Leader-Bowers Farm at Discovery Oaks

Oakland County; Michigan; On-site; USD 23,000 - 28,000; Part time

Job summary

Oakland County is seeking a part-time Lead staff member to support community programs and events. You will provide high-level customer service to participants, volunteers, and community representatives on-site at programs and events.

The role requires scheduling that includes evenings and weekends, with up to 1,000 hours per year. The pay rate is $17.68 per hour, with duties including supervision, records maintenance, and responsive communication with attendees.

Qualifications

• Must have at least three (3) months (480 hour or more) full-time experience supervising, instructing, coordinating, coaching, caregiving, team leading, or organizing programs, activities, teams, or groups of adults and/or children.
• Customer service experience in hospitality, retail or food service.
• Involvement in a leadership capacity with organizations such as civic, philanthropic, school clubs, sports teams, or volunteerism.
• Possess a valid motor vehicle operator’s or chauffeur’s license.

Responsibilities

• Lead staff who operate a point of sale computer system to collect rental fees and handle cash transactions.
• May deposit monies in the bank as requested or directed by higher level staff.
• Participate in planning, implementing, and evaluating recreational programs and events.
• Interact with park visitors of all ages.
• Enforce rules for safe operation and use of recreation equipment with staff and participants.
• Troubleshoot repairs to recreation equipment and report emergencies and damages.
• Maintain program-related records and participate in program evaluations.
• Work weekends, evenings, and holidays.
• Communicate with staff, volunteers, and visitors in a courteous and professional manner.

Skills

Customer service

Leadership

Team coordination

Communication

Tools

POS system

Job description

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters.

For more information about Oakland County benefits and employee perks, please visit:

https://www.oakgov.com/government/human-resources/benefits/new-hire

General Summary

This is a part time position limited to 1,000 hours/year. The schedule includes evenings and weekends.
The rate of pay is $17.68/hr.

Employees in this classification serve as leads over lower level part-time staff and volunteers. Provide a high level of customer service to program and event participants, community representatives and volunteers. Respond to inquiries and concerns of the general public while on site at community programs and events. Interprets and enforces park and program rules and regulations. Maintains program-related records. Works weekends, evenings, and holidays. Utilizes current countywide and/or department specific software to complete assignments.

Minimum Qualifications

EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES

REQUIRED MINIMUM QUALIFICATIONS

Must have at least three (3) months (480 hour or more) full-time experience that may include:

Supervising, instructing, coordinating, coaching, caregiving, team leading, and/or organizing programs, activities, teams, or groups of adults and/or children; OR

Customer service experience in the hospitality industry, retail or food service; OR

Involvement in a leadership capacity with organizations such as civic, philanthropic, school clubs, sports teams, or volunteerism.

Possess a valid motor vehicle operator’s or chauffeur’s license.

ADDITIONAL DUTIES & RESPONSIBILITIES

Serves as a lead to staff who operate a point of sale computer system to collect rental fees, handles cash transactions, makes change, provides receipts, and ensures that transactions are processed in computer system correctly.

May deposit monies in the bank as requested or directed by higher level staff.

Participates in the planning, implementation, and evaluation of a recreational program such as nature interpretation, special events, mobile recreation, and camping activities.

Interacts with park visitors of all ages.

Enforces rules for safe operation and use of recreation equipment with staff and program participants.

Troubleshoots repairs to recreation equipment as needed, responding to and reporting emergencies and damages that impact community events, customer service or follow up maintenance needs.

Maintains program-related records as needed or requested.

Participates in program evaluations as needed or requested.

Works weekends, evenings, and holidays.

Utilizes current countywide and/or department specific software to complete assignments.

Communicates with staff, volunteers, and visitors in a courteous and professional manner.

Responds to customer concerns, complaints, and emergencies individually and within large groups of people.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

Ability to communicate and provide instruction to others.

Ability to interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Ability to load, unload and set up mobile recreation equipment, materials, and activities.

WORKING CONDITIONS

Work is performed outdoors with exposure to weather conditions.

Participates in activities that require driving or being a passenger in an automobile.

IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.

Additional Minimum Qualifications

Union*

*If applicable

EEO Statement

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Inclusion Statement

Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. All candidates are evaluated based based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD.