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Oakland County is seeking a part-time Lead staff member for park programs. This role is limited to 1,000 hours per year, with an evening and weekend schedule. The position pays $17.68 per hour and includes opportunities to supervise, assist participants, and ensure safe, quality experiences at community events.
Primary duties involve leading staff, handling a POS system, and coordinating recreational activities while maintaining records and delivering excellent customer service on site.
Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents. When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. For more information about Oakland County benefits and employee perks, please visit: https://www.oakgov.com/government/human-resources/benefits/new-hire
This is a part time position limited to 1,000 hours/year. The schedule includes evenings and weekends. The rate of pay is $17.68/hr. Employees in this classification serve as leads over lower level part-time staff and volunteers. Provide a high level of customer service to program and event participants, community representatives and volunteers. Respond to inquiries and concerns of the general public while on site at community programs and events. Interprets and enforces park and program rules and regulations. Maintains program-related records. Works weekends, evenings, and holidays. Utilizes current countywide and/or department specific software to complete assignments.
Must have at least three (3) months (480 hour or more) full-time experience that may include: Supervising, instructing, coordinating, coaching, caregiving, team leading, and/or organizing programs, activities, teams, or groups of adults and/or children; OR Customer service experience in the hospitality industry, retail or food service; OR Involvement in a leadership capacity with organizations such as civic, philanthropic, school clubs, sports teams, or volunteerism. Possess a valid motor vehicle operator’s or chauffeur’s license.
Serves as a lead to staff who operate a point of sale computer system to collect rental fees, handles cash transactions, makes change, provides receipts, and ensures that transactions are processed in computer system correctly. May deposit monies in the bank as requested or directed by higher level staff. Participate in the planning, implementation, and evaluation of a recreational program such as nature interpretation, special events, mobile recreation, and camping activities. Interact with park visitors of all ages. Enforce rules for safe operation and use of recreation equipment with staff and program participants. Troubleshoot repairs to recreation equipment as needed, responding to and reporting emergencies and damages that impact community events, customer service or follow up maintenance needs. Maintain program-related records as needed or requested. Participate in program evaluations as needed or requested. Work weekends, evenings, and holidays. Utilize current countywide and/or department specific software to complete assignments. Communicate with staff, volunteers, and visitors in a courteous and professional manner. Respond to customer concerns, complaints, and emergencies individually and within large groups of people.
Ability to communicate and provide instruction to others. Ability to interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to load, unload and set up mobile recreation equipment, materials, and activities.
Work is performed outdoors with exposure to weather conditions. Participate in activities that require driving or being a passenger in an automobile.
IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD. At Oakland County, we offer a stable and supportive work environment, competitive salaries, comprehensive benefits, professional development, and generous education assistance program. We value the dedication and hard work of our team and our commitment to the communities we serve - it's at the heart of our success. We're always seeking new ways to enhance our workplace and foster a culture of growth, inclusion, and innovation. We believe that our people are our greatest asset, and our future depends on the diverse perspectives, experiences, and talents of our team. Join us on our mission to keep Oakland County a vibrant place to live, work, and play.