Recreation Program Assistant - Front Desk

City of Takoma Park; Takoma Park (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for an enthusiastic part-time Program Assistant to manage front desk operations. This role involves assisting customers, handling financial transactions, and ensuring a welcoming environment at community centers. The ideal candidate will have strong communication skills and the ability to interact with diverse groups. This position offers flexible hours, including evenings and weekends, making it perfect for those seeking a rewarding role in community service while balancing other commitments. Join a team dedicated to providing excellent service and fostering a vibrant community!

Qualifications

• Must be at least 16 years old and have a valid driver's license.
• Ability to be certified in Bloodborne Pathogens and CPR-AED/First Aid.

Responsibilities

• Assist with customer inquiries and complete financial transactions.
• Monitor patrons and ensure rules are followed.

Skills

Interpersonal Communication

Customer Service

Computer Skills

Writing Skills

Leadership

Education

High School Diploma or Equivalent

Tools

Computer Registration Software

Electronic Door Monitoring System

Job description

The City of Takoma Park is a great place to work. TheCity offers an excellent benefitspackage.We are proud to be a workforce of almost 200full-time and part-time employees thatare as diverse as the community we serve.We strivetomaintain excellent customer service and responsiveness to our residents and everyone we work with. It is with this in mind that we seek to improve by championing quality and efficiency through a dedicated workforce and cooperative spirit.

The City of Takoma Park Recreation Department is seeking an enthusiastic part-time Program Assistant - Front Desk. This position is responsible for the operation of the building's reception area. There are multiple positions available at both the Takoma Park Recreation Center (7315 New Hampshire Avenue) and at the Takoma Park Community Center (7500 Maple Avenue). The typical work will be: Monday - Friday from 8:30am-12pm. This position may require the ability to work evenings and weekends. Occasional weekday morning substitution may also be available, as well as after hour rentals.

Typical Duties:

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  Assisting with customer inquiries via phone and face-to-face interactions;

  
  


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  Completing financial transactions using computer registration software;

  
  


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  Scheduling rentals and activities in electronic door monitoring system;

  
  


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  Monitoring patrons and ensuring the Center rules are followed and the patron's behavior is appropriate;

  
  


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  Recording attendance for activities;

  
  


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  Assisting with equipment and room set-up/breakdown; including cleaning equipment;

  
  


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  Completing required paperwork;

  
  


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  Attend Defensive Driving Course and drive for Recreation Department as needed;

  
  


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  Other duties as assigned.

  
  

Knowledge, Skills, and Abilities required to be successful are:

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  A professional appearance and attitude;

  
  


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  Ability to follow written and oral instructions;

  
  


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  Strong computer and writing skills;

  
  


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  Excellent interpersonal communication and customer service skills;

  
  


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  Ability to interact effectively with all age levels, abilities, and cultural backgrounds;

  
  


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  Ability to provide mature leadership, have fun, be flexible, and share enthusiasm;

  
  


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  Ability to lift 25 lbs.

  
  

Minimum Qualifications

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  Must be a minimum of 16 years of age;

  
  


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  Must have a valid drivers license;

  
  


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  Applicants must possess or have the ability to be certified in standard Bloodborne Pathogens, CPR-AED/First Aid certifications.

  
  

The hourly wage is expected to be between $17.17and $19.33 and will be offered at a level consistent with the experience and qualifications of the candidate. This position is not subject to membership in the AFSCME union. The position will remain open until filled.

The City of Takoma Park is proud to be an equal employment opportunity employer.

We encourage applicants of diverse backgrounds and experience to apply.