Recreation - Pool & Beach Ambassador - Temporary
Four Seasons
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Benefits offered by this job
Job summary
Four Seasons Resort Hualalai in Hawaii seeks a Pool and Beach Ambassador who embodies aloha, delivers hospitality, and shares knowledge of the resort. You will ensure guests receive complimentary amenities and be the go-to source for activities, hours, and local culture.
Requires 3-12 months in restaurant/food & beverage, US work authorization, TB clearance, and weekend/holiday availability. On-site role with competitive hourly pay and great benefits.
Qualifications
- Three to twelve months of restaurant, food and beverage, or equivalent experience is required.
- Successful candidate must possess legal work authorization in United States
- Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
- Weekend & Holiday availability required
Responsibilities
- Embody the spirit of aloha and act as an ambassador of the Hualalai Ohana.
- Ensure all guests at the pool & beach areas are offered complimentary amenities at the designated time of delivery.
- Familiarize with all amenities we offer and where they originate from as well as familiarize with property and all of the amenities that are offered throughout
- Inform guests of all the activities they can partake on throughout the property
- Be knowledgeable on all the hours of service for all the food and beverage outlets
- Enlighten guests about the cultural center and the history of the island
- Prepare an adequate number of amenities for the day-off and for the following day.
- Keep work/preparation areas clean and organized (Surf Shack & Kids for All Seasons)
- Communicate with leadership team to ensure proper stock of amenity supplies.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotelpractices.
Skills
Job description
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.
The Four Seasons Resort Hualalai is looking for a Pool and Beach Ambassador who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Pool and Beach Ambassador have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
- Embody the spirit of aloha and act as an ambassador of the Hualalai Ohana.
- Ensure all guests at the pool & beach areas are offered complimentary amenities at the designated time of delivery.
- Familiarize with all of the amenities we offer and where they originate from as well as familiarize with property and all of the amenities that are offered throughout
- Inform guests of all the activities they can partake on throughout the property
- Be knowledgeable on all the hours of service for all the food and beverage outlets
- Enlighten guests about the cultural center and the history of the island
- Prepare an adequate number of amenities for the day-off and for the following day.
- Keep work/preparation areas clean and organized (Surf Shack & Kids for All Seasons)
- Communicate with leadership team to ensure proper stock of amenity supplies.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotelpractices.
- Three to twelve months of restaurant, food and beverage, or equivalent experience is required.
- Successful candidate must possess legal work authorization in United States
- Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
- Weekend & Holiday availability required
- Hourly Rate: $ 27.96
- An on-site Physical Therapist
- 24-hour access to Indoor and Outdoor Gym
- Holiday, Vacation & Sick pay
- Robust Benefit Plan
- Company Match 401K Plan
- Laundered Employee Uniform
- Free employee meals prepared by the Four Seasons Culinary ‘Ohana
- Complimentary stays at Four Seasons Worldwide
- Training and Development Opportunities
- Employee Recognition Programs
Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:
Facebook: https://www.facebook.com/FourSeasonsResortHualalai
Instagram: https://www.instagram.com/fshualalai/
Twitter: https://twitter.com/FSHualalai
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affignal Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
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