Recreation Manager - Signia by Hilton Diplomat Beach Resort

Hilton; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel perks

ESPP

Parental leave

Caregiving support

Crisis concierge

Mental health resources

PTO

Health benefits

Retirement plans

Location-based benefits

Job summary

Hilton is seeking a Recreation Manager to lead daily recreation operations and deliver memorable guest experiences across hotel amenities in a fast-paced hospitality environment. You will oversee programs, coordinate events, and ensure highest standards of service and safety while developing a high-performing team.

The role emphasizes guest satisfaction, program quality, and operational excellence, with opportunities to grow within Hilton’s award-winning culture and global footprint.

Qualifications

• Hospitality-focused customer service orientation.
• Ability to lead, motivate and develop a team.

Responsibilities

• Oversee daily recreation operations across guest-facing activities, including programs and services.
• Lead engaging programs and activities such as pool/water activities, tennis, kids programs, and events.
• Monitor service quality and guest satisfaction, address concerns and spot improvement opportunities.
• Train, supervise, and mentor team members; conduct performance evaluations and provide development opportunities.
• Ensure compliance with health, safety, sanitation, and alcohol awareness regulations.

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Recreation Manager, you’re not just overseeing daily recreation operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Oversee daily recreation operations: Manage all aspects of day-to-day recreation services, including guest experience, food and beverage offerings, marketing, merchandising, reservations, systems, budgeting, and reporting
• Lead engaging programs and activities: Oversee the coordination and promotion of all recreation offerings, including pool and water activities, tennis tournaments, children’s programs, and special events
• Enhance guest service delivery: Monitor service quality and guest satisfaction trends, proactively addressing concerns and identifying opportunities for improvement
• Inspire and develop the team: Train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build an engaged and high‑performing team
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We'll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.