Recreation - Guest Services Attendant II

avon; Avon (CO); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Retirement match 3.75%

Avon Recreation Center pass

Paid Sick Leave

Spanish Language Initiative

Flexible Scheduling

Opportunities for Advancement

Job summary

Town of Avon in Colorado is seeking a Recreation - Guest Services Attendant II to join our front desk, fitness, and program registration team. This regular part-time role focuses on delivering friendly customer service, processing passes and registrations, and handling daily revenue with accuracy.

You will balance cash drawers, assist in daily operations, maintain a clean front desk and fitness areas, and support patrons with information and guidance.

Qualifications

• Minimum one year of cash handling and customer service experience.
• Experience supervising two or more employees.
• Knowledge of recreation center programs and fitness activities.

Responsibilities

• Greet visitors and provide accurate information on programs, memberships, and facilities.
• Process passes, registrations, and collect fees for classes and events.
• Sell and restock retail/concessions.
• Balance cash drawers and reconcile in SmartRec.
• Assist in identifying issues and implementing solutions in SmartRec.
• Balance daily revenues and maintain accurate financial reports.
• Ensure safety and cleanliness of front desk and fitness area.
• Answer phones and direct inquiries.

Skills

Customer service

Cash handling

Supervising employees

English communication

Flexible scheduling

Tools

SmartRec software

POS terminal

Microsoft Office

Job description

Come Join the Town of Avon Team!

Nestled in the heart of the Rocky Mountains, Avon, Colorado, is more than a destination - it's a place to call home. Here, visitors and residents alike enjoy living, working, and playing in a breathtaking outdoor setting.

At the Town of Avon, we're the driving force behind what makes this community thrive. From fixing potholes to hosting events in stunning Nottingham Park, to teaching swim lessons at our 40,000 sq. ft. full-service Recreation Center, to ensuring public safety, our dedicated team makes it all happen.

We offer a variety of opportunities in fantastic locations, backed by supportive leadership and excellent benefits. Whether you're seeking a full-time career or a seasonal part-time job, the Town of Avon is the perfect place to grow, contribute, and make a difference.

Position Overview:

The Town of Avon, Colorado, is accepting applications for a Recreation - Guest Services Attendant II

The Guest Service Attendant II- Regular Part-Time position is responsible for assisting in the daily operations of the recreation center front desk, fitness, and recreation activities including customer relations, pass sales, daily admission sales, sale of retail items, program registration and other monetary transactions.

Essential Functions:

1. Ensures visitors to the Avon Recreation Center are greeted and served in a positive, professional
   manner and are provided correct information regarding programs, memberships, and facilities
2. Processes passes, registers participants, and collects fees for passes, classes, programs, leagues, and special events
3. Responsible for sales and restocking of retail/concessions
4. Assists front desk personnel in balancing cash drawers and reconciliations in SmartRec software
5. Assists in pinpointing problems and implementing solutions in SmartRec software
6. Processes, calculates, and balances daily revenues and cash drawers within $20.00
7. Possesses clear understanding of financial transactions including daily revenues, accurate daily balances, knowledge of the cash register and a clear understanding of generating financial reports to assist in daily finances
8. Communicates areas in need of special attention as well as any missing items to supervisor at the front desk or fitness area
9. Ensures safety of patrons in the facility and assists in emergencies
10. Ensures that front desk area and fitness area remain clean and organized.
11. Performs light clerical duties and answers recreation center telephones, transfers calls, and takes messages
12. Answers patrons questions and addresses concerns

Why Work for the Town of Avon?

We offer an amazing work environment, supportive leadership, and outstanding benefits, including:

• Retirement match of 3.75%
• Avon Recreation Center pass
• Earn Paid Sick Leave
• Spanish Language Initiative
• Flexible Scheduling
• Opportunities for Advancement

Town of Avon Culture and Values

Our team operates on five core values:

• Public Service: Wearecommittedto an effective, community-focused organization that passionately engages and serves our residents, property owners, businesses, and guests.
• Openness: Weareopen,transparent,complete,objectiveandrespectfulofopposingviewswithallTownofficialsandwiththe public inourdecisionsandactions.
• Leadership: Weperformour work with commitment, passion, collaboration, fairness, honesty and courage to elevate our performance, the performance of our co-workers, and the character of our community.
• Integrity: We are professional, ethical, responsible and accountable in our decisions and actions.
• Stewardship: We are custodians and stewards of the Town's financial, physical, environmental and natural resources on behalf of current and future generations.

Qualifications

• Considerable knowledge of recreation, sports, physical fitness, and leisure activities
• Considerable knowledge of necessary safety requirements and procedures for a safe working
  environment
• General knowledge of Special Events in Harry A. Nottingham Park
• Work may include early mornings, evenings, weekends, and holidays
• Knowledge of Town of Avon Recreation Center rules, policies, standards, and mission statement
• Knowledge of customer service standards and procedures and ability to interact with the public in a professional and positive manner
• Knowledge of POS terminal, cash handling and navigating SmartRec software (i.e. refunds, account reconciliations, activity transfers, and applying/generating household credits)
• Ability to supervise employees according to established policies and procedures, in a positive and professional manner
• Ability to work under pressure in a fast-paced environment while maintaining attention to detail
• Ability to become CPR/AED/First Aid certified within 30 days of hire.
• Knowledge of Microsoft Office (i.e. Word, Publisher, Excel, and Outlook) and ability to operate basic office equipment including a computer, fax, telephone, etc
• Ability to follow written and verbal instructions
• Ability to effectively communicate orally and in writing
• Ability to communicate in English effectively both verbally and in writing; Spanish is considered a plus

Special Requirements: A minimum of one-year experience in cash handling, customer service and supervising two (2) or more employees is required. Any equivalent combination of training and experience that provides evidence of required knowledge, skills and abilities may be considered

The Town reserves the right to suspend or extend the posting deadline based on receipt of qualified candidates.

• A background check and reference checks will be required prior to employment.
• The Town of Avon is an Equal Opportunity Employer.

Application Deadline Date: 9/24/2026