Recreation Facility Shift Lead

Bendparksandrec

Bend (OR)

On-site

USD 20,664 - 30,307

Part time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Bend Park & Recreation District is seeking a Part-Time Facility Shift Lead to oversee operations of a recreation facility, guiding front-line staff and ensuring safe, smooth program delivery. You’ll coordinate scheduling, mentor staff, and respond to facility needs to maintain high service levels.

Responsibilities include managing shifts, safety protocols, and public inquiries while coordinating with the broader team to keep programs on track and compliant with district policies.

Qualifications

Strong knowledge of operations, functions and standards for assignment including programming, facility operations and risk management.
Effective customer service.
Applicable laws, codes, regulations, policies and procedures for assignment.

Responsibilities

Lead, motivate, and direct others.
Exercise substantial initiative and decision making.
Demonstrate organizational, planning and problem-solving skills.
Multitask, organize and prioritize own work and the work of others.
Show high attention to detail.
Effectively communicate verbally and in writing, including by phone, e-mail or in person.
Navigate conversations with upset people, de-escalate or diffuse difficult situations, encouraging compliance through education.
Work cooperatively with others and create a positive, constructive, and respectful relationship with staff and the general public.
Operate computer programs and stay current with new programs; operate common office equipment.
Work independently with minimal direction while also working as part of a team and collaborating with others.

Skills

Leadership

Staff supervision

Customer service

Communication

Problem solving

Risk management

Operations

Education

High school diploma or equivalent

Two years college courses in recreation or related field

Job description

About the Job

The Facility Shift Lead is responsible for overseeing operations of a recreation facility with significant and varied staff, program and facility responsibilities.

A Day in the Life

Duties may include, but are not limited to the following:

Oversees ongoing operations of recreation facility including multiple staff, programs and uses.
Provides leadership to all front‑line staff working during hours on duty, directing and assigning work, adjusting schedules, coaching and performance input.
Provides ongoing leadership and support to assigned program area(s), including training, mentoring, scheduling, directing, assigning work and assisting supervisor in hiring staff.
Adjusts facility schedule and operations to respond to conditions such as program needs, user load, safety, budget, environmental conditions; makes recommendations regarding staffing levels and scheduling.
Oversees recreation facility operations during assigned shifts, including technical operations such as swimming pools and ice rinks; opens and closes facility; ensures that health and safety standards are maintained; reports maintenance issues.
Provides safety of participants and staff, implementing risk‑management practices across staff levels and programs.
Addresses public questions and concerns regarding facilities and programs in a positive and constructive manner.
Serves as the on‑site lead of the Emergency Action Plan, managing response according to protocols.
Acts as a Mandatory Reportor; reports incidents of child abuse or neglect.
Performs other job‑related duties as assigned.

Schedule

This part‑time position will help with coverage as needed and will not have a consistent schedule. Shifts will be scheduled a minimum of two weeks in advance, and open shifts within two weeks will be available to pick up as they come up. The candidate must have availability Friday‑Monday.

Requirements

What You’ll Need For Success

Strong Knowledge Of:

Operations, functions and standards for assignment including programming, facility operations and risk management.
Effective customer service.
Applicable laws, codes, regulations, policies and procedures for assignment.

Skill and Ability To

Lead, motivate, and direct others.
Exercise substantial initiative and decision making.
Demonstrate organizational, planning and problem‑solving skills.
Multitask, organizing and prioritizing own work and the work of others.
Show high attention to detail.
Effectively communicate verbally and in writing, including by phone, e‑mail or in person.
Navigate conversations with upset people, de‑escalate or diffuse difficult situations, encouraging compliance through education.
Work cooperatively with others and create a positive, constructive, and respectful relationship with staff and the general public.
Operate computer programs and stay current with new programs; operate common office equipment.
Work independently with minimal direction while also working as part of a team and collaborating with others.

What We’re Looking For

Education, Experience, and Training

High school diploma or equivalent; two years of college courses in recreation or related field preferred.
Two (2) years of experience working in a recreation facility or relevant experience with at least one (1) year team‑lead experience.
Any satisfactory combination of education, experience and training.

License and Certifications

Basic first aid and CPR training and certification.
Other specialty licenses and certifications may be required depending on facility and program assignment.

Working Conditions

The following are working conditions, including environmental and physical demands, required for this classification.

Depending on facility, duties may be performed either indoors or outdoors, possibly in extreme weather.
Work schedule is varied and includes early mornings, evenings, weekends, and holidays.
Physical exertion includes frequent walking, bending, and the ability to lift and carry up to 50 pounds unassisted, pushing, pulling and kneeling.
Normal mental and visual attention much or all of the time.
Ability to work and maintain focus in an environment with moderate noise and frequent interruptions.
Exposure to illness due to extensive contact with staff and public.
Ability to maintain sustained concentration on computer screens and peripherals; manual dexterity and daily precise control of fingers while operating keyboard, mobile devices, telephone and standard office equipment.

Selection Process

Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. An offer of employment is contingent on the verification of credentials and other information required by Bend Park & Recreation District policies, including a background check and a driving history review when driving is required for the position.

Veteran Preference Status

Under Oregon law, veterans who meet minimum qualifications for a position may be eligible for employment preference. To qualify for veterans’ preference, you must submit required documentation prior to the closing date of the recruitment. Veterans’ preference cannot be awarded without required documentation. Beginning January 1, 2026, certain preferences will also apply to current and former members of the Oregon National Guard. For more information on if you qualify for veterans’ preference visit https://www.oregon.gov/boli/workers/pages/veterans-preference.aspx.

Equal Employment Opportunity

Bend Park and Recreation District is an Equal Opportunity Employer.

Application Consideration and Wage Calculation

To be considered for this position, applicants must have a complete online application. Your application materials and any submitted responses to the supplemental questions will be the basis for our evaluation. Incomplete information may result in disqualification and/or affect your starting wage.

Bend Park & Recreation District Core Competencies

All positions with Bend Park & Recreation District are subject to district and position competencies. Below is a list of the most critical competencies for this position. Additional competencies are required for the position and may change based on needs. A complete list of the competencies is available from Human Resources.