Position Summary
The purpose of the Recreation Facility Attendant is to monitor and assist with the operation of the facility, programs and events and implement related practices and procedures. Often responsible for opening and closing of the facility before and after rental and setting up and taking down tables, chairs, and/or equipment. Supervise rental groups. Ensure safety of patrons during operation of facility. This position is required to adhere to all Waukegan Park District policies and procedures.
Essential Functions
- Demonstrates good customer service in communicating with rental groups/patrons.
- Answers customer inquiries or directs to appropriate staff as necessary.
- Receives payment for admission or parking fees.
- Assists with and follows parking procedures as outlined by supervisor.
- Opens cash station, prepares for the business day, oversees, balances, and prepares daily reports, counts money, and secures station at the end of the business day.
- Enforces facility use rules and guidelines and District policies, procedures, rules, and guidelines.
- Assists with the planning and implementation of programs and special events.
- Maintains proper inventory of all supplies and materials.
- Reviews facility schedule daily and sets up and takes down as needed, cleans, and maintains work area, appropriate equipment, and supplies for activities.
- Cleans up bodily fluids as needed after any accident.
- Open to instructions from event leaders or renters.
- Conducts walk through inspections to ensure site safety and documents deficiencies as required.
- Assists in the preparation and maintenance of reports and records regarding participants, programs, and services.
- Drives District vehicles to transport equipment to sites.
- Wears assigned uniforms at all times while on duty.
- Performs routine, preventative, and corrective custodial maintenance of the assigned facility.
- Performs routine facility maintenance functions, including, but not limited to, general clean up, trash removal, and window cleaning.
- Assists with equipment maintenance.
- Contacts emergency personnel as needed.
- Attends department and District meetings and training sessions.
- Perform duties in compliance with established District policies and procedures.
- Participate in District safety and training program to ensure that work performed and services provided are done safely.
- Assists staff in completion of work orders.
- Maintains reports relating to daily admissions and usage.
- Assists with other recreation programs and special events as needed.
- Assists staff and volunteers in the performance of their duties.
- Performs other duties and responsibilities assigned by the supervisor to support the Recreation Department or the District.
Qualifications
- Age: 16 years and older.
- Education: High school graduation preferred.
- Experience: Part-time or seasonal work with a recreation agency preferred.
- General knowledge of recreation principles and philosophy.
- Basic knowledge of customer service, recreation, sports, and fitness.
- Equipment set up and use for rentals and high-volume usage.
- Bilingual English and Spanish speaking desirable.
- Work evenings, weekends, and holidays as assigned.
- Reliability, dependability, and promptness.
- Effective verbal and written communication.
- Initiative, responsibility, and minimal supervision.
- Timely decision making.
- Follow-through with assignments.
- Effective organization of paperwork.
- Operation of vehicles, cash registers, office machines, or equipment necessary to perform job duties.
- Oversee cash and balance fund.
- Good customer service to coworkers and customers.
- Safe driving in all conditions.
- Effective under stress of deadlines and issues.
- Calm in emergency situations.
- Independent work.
- Cooperative with co-workers, public, contractors, vendors, community groups, and media.
- Basic math, reading, and writing skills.
- Balance cash register.
- Train and share safety and other work-related practices with co-workers.
- Follow procedures to obtain appropriate results.
- Good problem-solving abilities.
- Respond appropriately to the needs of internal and external contacts.
- Project a positive image and neat appearance to visitors of the District.
License and Certification
- Valid and unrestricted driver's license (not including vision restrictions for corrective lenses) preferred.
- First Aid/CPR/AED certification required within one (1) year of hire date.
Hours
Shifts available: Monday–Friday 4:45am–11:30am. Days and hours will vary, may include nights and weekends. 10 to 20 hours per week.
Contact
Contact: Tony Strack, Recreation Supervisor-Aquatics, 847-782-3629, tstrack@waukeganparks.org.