Recreation & Events Lead

Obsolete Site; Fort Drum (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Obsolete Site is seeking a staff member to ensure excellent patron service in a flexible venue environment. You will assist patrons with equipment, provide safety guidance, and help run classes and events. You will also coordinate staff, answer questions, and oversee day-to-day operations to maintain smooth facility operations.

The role emphasizes leadership, event support, and strong customer service skills across shifts, including nights and weekends, in a standing register environment.

Qualifications

• Experience with the general public in roles such as babysitting, newspaper delivery, or volunteering.
• Resumes should be two pages or less and clearly demonstrate relevant experience.
• Leadership, guidance, and oversight in program operations are valued.

Responsibilities

• Circulates among patrons to ensure satisfactory service and resolves complaints.
• Assists patrons with equipment checkout, safety instructions, and demonstrations.
• Plans, publicizes and arranges support for events, activities, and tournaments.
• Leads and distributes workload among employees, ensuring adequate work.
• Answers colleagues' questions and provides guidance on procedures and policies.

Skills

Customer service

Public interaction

Team leadership

Event planning

Safety instructions

Job description

Obsolete Site is seeking a staff member to ensure excellent patron service in a flexible venue environment. You will assist patrons with equipment, provide safety guidance, and help run classes and events. You will also coordinate staff, answer questions, and oversee day-to-day operations to maintain smooth facility operations.

The role emphasizes leadership, event support, and strong customer service skills across shifts, including nights and weekends, in a standing register environment.