RECREATION CUSTOMER SERVICE REPRESENTATIVE

Gulfshoresal; Richardson (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Gulfshoresal Recreation Center is seeking a part-time staff member to assist in supervising instructors, programs, and activities during scheduled hours. Responsibilities include equipment checkout, attendance tracking, and enrolling students in class programs.

Strong English communication and basic computer skills are required. The role requires interacting with patrons, maintaining safety standards, and providing information about PARD activities.

Qualifications

• Must be at least 16 years old.
• Completion of ninth grade required.
• Basic computer skills required.
• Experience with Class software preferred.
• Ability to work evenings and weekends.

Responsibilities

• Supervise Recreation Center instructors, programs, and activities during scheduled hours.
• Check out equipment to patrons.
• Maintain attendance and class records during shifts.
• Enroll students in class programs using computer systems.
• Provide information to patrons regarding PARD activities and events.

Skills

Customer service

English communication

Basic computer skills

Equipment knowledge

Teamwork

Education

9th grade completion

Tools

Class software

Job description

JOB SUMMARY:

Assist in supervising Recreation Center instructors, programs, and activities.Work evenings and/or weekends as needed.Perform other related work as required.

ESSENTIAL JOB FUNCTIONS:

Assist in supervising instructors, programs, and activities of Recreation Center during assigned scheduled hours. Check out equipment to patrons.Keep attendance and class records during assigned shift.Utilize basic computer skills to enroll students in class programs.Add, subtract, and make change correctly.Provide basic information to patrons regarding all PARD activities.Supervise large groups, including children, both visually and audibly, to ensure health/safety standards are maintained and to assure orderly integration of all programs.Communicate courteously and effectively (in English), verbally and in writing, with patrons, the public, all other city employees, and officials.Sit and/or stand for long periods of time.Lift and carry boxes (up to 30 pounds) of garbage bags and/or recycling products to citizen's vehicle in adjacent parking lots.Perform minor maintenance duties, including, but not limited to, periodically ensuring cleanliness of building.Cope effectively with high noise levels.Work evenings and/or weekends as needed.

OTHER JOB FUNCTIONS:

May be required to carry, push, pull, drag and/or hold objects up to 30 pounds (furniture or equipment).

REQUIRED EDUCATIONS, DEGREES, CERTIFICATES, AND/OR LICENSES:

Completion of ninth grade required.

EXPERIENCE, TRAINING, KNOWLEDGE, AND SKILLS:

Must be a minimum of 16 years of age.Must have basic computer skills.Knowledge of equipment used in various games, sports, and other recreation activities preferred.Experience using Class software preferred.Must be able to work evening and weekend hours.Must have abilities to: deal courteously and effectively with other employees and the public, in person and by telephone; develop and maintain effective public relations; make effective decisions quickly; work effectively and maintain good working relationships in a small team environment, without close supervision; perform routine office/clerical duties; and represent the recreational facility appropriately by presenting a professional image of recreation, health, and fitness.Spoken and written English language ability required.