Recreation Center Supervisor

City of Fayetteville, North Carolina; Fayetteville (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vacation leave

Sick leave

Paid holidays

Retirement benefits

Job summary

City of Fayetteville, North Carolina seeks a Recreation Center Supervisor to oversee programs, staff, and budgets at an assigned recreation center. You will plan and coordinate activities, recruit instructors, and ensure a safe, welcoming environment for all ages.

Strong organizational and leadership skills are essential. Responsibilities include program development, marketing, revenue reconciliation, and collaboration with administration.

Qualifications

• Bachelor's degree in recreation administration or related field.
• Valid driver's license and ability to maintain insurability.
• CPR, AED, and First Aid certifications within one year of hire.
• Preferred: NCRPA Membership, Certified Parks & Recreation Professional, Activity Professional certification, Therapeutic Recreation license, Senior Center Management certificate.

Responsibilities

• Organize, schedule, coordinate, administer and supervise a wide variety of recreation classes, leisure activities and events for all ages.
• Select, train, motivate and evaluate personnel for the center; provide training; evaluate performance.
• Implement and enforce center policies, procedures, schedules and goals.
• Answer questions and provide information to the public about programs and policies.
• Receive and receipt program fees; reconcile revenue daily.
• Conduct surveys to determine needs; maintain records and prepare reports.
• Prepare marketing materials and maintain the website with current information.
• Recruit and vet instructors, coaches, and volunteers; provide training and coordinate recognition.
• Oversee maintenance and budget; forecast funds and monitor expenditures.
• Ensure operating procedures align with goals and deliver quality services.

Skills

Staff supervision

Budget management

Program development

Marketing

Event planning

Customer service

Training

Education

Bachelor's degree in recreation administration / related field

Job description

Recreation Center Supervisor

The City of Fayetteville is currently recruiting for a Recreation Center Supervisor to develop, plan, organize, implement, oversee, promote and conduct a wide variety of activities, operations and programs in support of an assigned recreation center including furnishing necessary supplies, supervising a recreation facility and providing recreational activities such as dancing, arts, crafts, and games; to manage designated budget; and to perform a variety of technical tasks relative to assigned area of responsibility.

Essential Duties & Responsibilities

• Organize, schedule, coordinate, administer and supervise a wide variety of recreation classes, leisure activities and special events for all ages, from toddlers to senior adults; effectively implement, monitor and ensure all assigned operations, recreational and athletic activities, both inside and outside of recreation center.
• Select, train, motivate and evaluate personnel for assigned center; provide or coordinate staff training; evaluate employee performance; work with employees to correct deficiencies; plan, prioritize and delegate work of assigned staff.
• Implement and enforce policies and procedures, rules and regulations, goals and objectives, staff and program schedules and general methods for center management.
• Answer questions and provide information to the public concerning recreation center programs, activities, policies, and procedures; investigate and respond to complaints, take corrective actions as appropriate and forward concerns to necessary administration.
• Receive and receipt program, registration, rental and other affiliated recreation fees; reconcile revenue daily and issue refunds as appropriate; coordinate with administration to correct any financial imbalances and errors.
• Conduct program surveys to determine needs and satisfaction; analyze data and implement adjustments and program changes; maintain records and develop reports concerning new or ongoing programs and program effectiveness; maintain records for registration and fees collected; prepare statistical reports as required.
• Prepare marketing material including news releases, newsletters, flyers, schedules of events, pamphlets and brochures; maintain assigned webpage and ensure current and accurate information.
• Recruit and vet instructors, coaches, and volunteers for center programs; provide training to volunteers; plan and coordinate volunteer recognition functions.
• Oversee routine maintenance of assigned recreation center; contact building maintenance for major repair needs.
• Ensure assigned budget; forecast funds; monitor expenditures.

Minimum Qualifications

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Training: None. Experience in recreation program planning and administration preferred.

Equivalent to a Bachelor's degree from an accredited college or university with major work in recreation administration, physical education, business administration or a related field.

Required

LICENSING AND CERTIFICATIONS: Possession of an appropriate valid driver’s license and ability to maintain insurability. Possession of or ability to obtain a CPR certification; AED certification; and First Aid certification within one year of hire.

Preferred

• NCRPA Membership
• Certified Parks & Recreation Professional certification
• Activity Professional certification
• Therapeutic Recreation license
• Senior Center Management certificate.

• SBI/Fingerprinting Criminal History Record Check Requirement: To comply with Sessions Law 2025-16, applicants offered a position with the City may be subject to a criminal history record check of State and National Repositories of Criminal Histories conducted by the State Bureau of Investigation (SBI) in accordance with G.S. 143B-1209.26. The City may consider the results of these criminal history record checks in its hiring decisions.

From the time of closing, the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of a panel interview with the selected candidate being subject to a pre-employment drug screen, background check, and driving history check.

An Equal Opportunity Employer

Health And Dental Insurance

The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.

Employer Paid Leave

Vacation Leave

Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service and the number of hours an employee is scheduled to work.

Sick Leave

Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.

Holidays

The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an additional holiday is provided making for 13 paid holidays.

Bereavement

Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or attend a funeral or memorial service of a family member.

Retirement

The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC Local Governmental Employees’ Retirement System, administered by the State of North Carolina. Regular employees scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.

Deferred Compensation Plans

To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k) plan and NC 457 plan; both administered by Empower. The City currently contributes 4% of base salary to an eligible employee’s NC 401(k) account.

Cafeteria Plan / Supplemental Benefits

Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:

• Flexible Spending Accounts (FSAs) – Healthcare and Dependent Care Reimbursement Accounts (pre‑tax)
• Short-Term and Long-Term Disability Insurance
• Optional Life & Accidental Death & Dismemberment

Death Benefit

The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided by the NC Retirement System that is equal to the highest 12 months’ salary in a row during the 24 months before death, no less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.

Pay Periods / Deduction For Benefits / Direct Deposit

City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.

Employee Assistance Program

The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance on legal, financial and personal issues affecting your health, relationships and job.