Recreation Attendant

Alterra Mountain Company; Olympic Valley (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Free ski pass

Healthcare

Discounts on outdoor gear

401(k) plan with company match

Free and discounted lift tickets

Food & Beverage discounts

Retail store discounts

EAP

Job summary

Palisades Tahoe is seeking seasonal staff to assist in operating and maintaining the Tube Park, Ice Rink, or Mini Snowmobiles. You will help ensure a clean, safe, and enjoyable guest environment and enforce activity rules with a friendly demeanor.

The role requires a 16+ age, provides hourly pay with benefits, and offers opportunities such as ski/ride privileges and healthcare options for seasonal and year-round employees.

Qualifications

• High School Diploma or GED required.
• Excellent communication and guest service skills.
• Ability to follow safety rules and instructions.
• Able to work in a fast-paced outdoor environment.
• Reliable and punctual with a neat appearance.

Responsibilities

• Provide top quality customer service in a friendly manner.
• Greet guests and answer questions about activities and equipment.
• Assist in setting up activity equipment and displays.
• Explain safety rules and train guests on operation procedures.
• Rent equipment and process cash, credit cards or debit payments.
• Maintain cleanliness and safety of the activity area.
• May operate equipment such as Zamboni or skid-steer as needed.

Skills

Communication

Customer service

Safety awareness

Instructions follow

Neat appearance

Punctuality

Teamwork

Guest knowledge

Education

High School Diploma or GED

Tools

POS system

Job description

Seasonal

Palisades Tahoe

We share the spirit of these legendary mountains with the world.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary: Assist in the operation, set up and maintenance of the Tube Park, Ice Rink, or Mini Snowmobiles. Maintains a clean and enjoyable atmosphere at all times and ensures guest compliance with safety regulations.

Applicants must be at least 16 years of age.

Hourly:

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $18.68 - $26.71 per hour

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!

• Healthcare options for both Seasonal & Year-Round employees

• Generous discounts on outdoor gear, apparel, etc.

• 401(k) plan with generous company match

• Free and discounted lift tickets

• 25%-50% discount at Food & Beverage locations at Palisades & Alpine

• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!

• Employee Assistance Program (EAP)

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Provide customers with top quality customer service in a friendly and positive manner.

• Greet all guests and answers questions about Palisades Tahoe activities and equipment.

• Assist in setting up activity equipment

• Ensure all guest know the activity rules.

• Conduct safety training and assists guests with becoming familiar with the operation of the activity, safety and procedures.

• Rent equipment, process cash, credit cards or debit payments and account closeout at the end of the day.

• Maintain the tube runs, ice rink, or snowmobile track, shovel or rake snow to provide a consistent surface

• Maintain the cleanliness of the activity area; pick up litter and empty trash, snow removal as necessary. Ensure facility maintains a clean and professional appearance.

• Assists with the cleaning, repair, inspection and maintenance of the activity equipment.

• May operate heavy equipment such as Zamboni, holder, skid-steer and forklift in order to remove snow and clear Ice Skating Rink.

Competencies and Job Requirements:

Required:

• Effective communication skills, oral & written

• Strong sense of customer service & safety awareness

• Able to understand and follow verbal and written instructions.

• Have a neat & clean appearance in compliance with the company grooming standards

• Punctual, able to report at scheduled start time

• Work well as part of a team.

Preferred:

• Knowledgeable about all aspects of Palisades Tahoe or be able to locate information.Should have general knowledge of Alpine.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting. pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate to loud.

Equipment Used in Job: Snow tubes, ice skates, POS, fencing, shovels, rakes, mini snowmobiles

Education and Experience:

Required:

• High School Diploma or GED

• Previous experience working with the public

Preferred:

• Experience operating heavy equipment such as Zamboni, holder, skid-steer and forklift in order to remove snow and clear Ice Skating Rink.

A Motor Vehicle Record review may be required as part of your job.

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.